Equipment Reservation Request

ARENA: Thursday: 12pm - 8pm

PROSHOP: Thursday: 10am - 8pm

Equipment Reservation Request 2018-04-18T14:23:26+00:00

The form below is for equipment reservations. Please contact our event coordinator for birthday party and private event inquiries at: or 480-507-9420 x2.


While we try to accommodate large group reservation requests (4 or more players) for same day visits, we are unable to 100% guarantee them. Call ahead to inquire about reservation availability for same day visits. Any request submitted after 4pm on Fridays for the following Saturday or Sunday sessions may not be processed in time. To request your reservation please CLICK HERE

Reservation Request

Basic Reservation FAQs

Where can I get a waiver? 2017-08-19T21:50:24+00:00

Every player requires a signed waiver by the player and their parent or legal guardian. They are electronic and completed online via our website under the “PLAYER WAIVER” tab. We have kiosks available in the lobby as well.

These waivers do not print or download. 

Do I need to make a reservation? 2017-08-30T20:25:43+00:00

While we will try to accommodate large group reservation requests for same day visits, we are unable to 100% guarantee them. Call ahead to inquire about rental reservations for same day visits for groups of 4 or more. Any request submitted after 4pm on Fridays for the following Saturday or Sunday sessions will not be processed in time. To request your reservation please CLICK HERE

Where can we put our things while we’re there? 2017-08-19T21:45:16+00:00

We do not provide lockers for personal belongings at this time. Anything you don’t feel comfortable leaving on the tables, please either leave it in your vehicle or at home. We are not liable for any stolen items or items left behind.

We look forward to helping you set up an exciting experience with us!

VIP Airsoft

When should we arrive? 2017-08-19T21:45:16+00:00

Please arrive at least 10-15 minutes prior to the start of your session. This will allow our staff to check everyone in, ensure valid waivers, speed test any personal equipment and have a referee review our field rules.

I’m a parent. What if I just want to watch my kids? Do I have to stay? 2017-08-19T21:45:16+00:00

Everyone that plans to enter the arena MUST have eye protection on. If you prefer not to wear a mask at all times, you may choose to purchase safety glasses or wear sunglasses. There are NO exceptions to this rule!

You do not have to stay at the facility for the session. The only time we ask for a parent to remain here or within a 5 minute drive is if the player is 7 years old or younger. If your child has a medical condition and you want to leave, please alert a staff member prior to leaving the grounds.

We have limited seating in the arena for our players and are therefore unable to accommodate groups of parents or additional family wanting to join your group to observe. If you are bringing a large group of players and would like to have several observers with you- please reach out to our party coordinator about booking an official party package with us to receive a private room with guaranteed seating for your entire group.

My coupon says “RENTAL PACKAGE”. What does that mean? 2017-08-19T21:45:16+00:00

Rental packages include a G&G CM16 Raider Carbine rifle, its magazine, a full face mask, and chest protector.

My coupon says “SESSION ENTRY”. What does that mean? 2017-08-19T21:45:16+00:00

A session is a predetermined 4 hour period of time. Each day of the week has its own dedicated session times. Essentially you choose the day you want to play and then one of the available sessions. Please refer to the “Reservation Restrictions” section of this page in terms of availability.

What should the players wear? 2018-04-20T14:46:36+00:00

Recommended attire includes gym shoes, jean pants and a jacket like a hoodie or a sweatshirt. Gloves are also recommended but not required.

Players are welcome to wear shorts and short sleeves, but it is not at all recommended. BBs will hurt on bare skin and you may leave with markings on your skin where you were hit. We do not have any clothing to borrow if you decide after a game or two that you wish you would’ve come dressed in the recommended attire. 

How far in advance should I reserve? 2017-09-01T10:31:12+00:00

Our weekend sessions tend to book out for coupon user reservations about a week in advance, especially for Saturdays. It is our most popular day for play and therefore will fill up quickly.

Do Reservations have restrictions? 2017-09-01T10:26:08+00:00

Yes. We can only accept a certain amount of coupon reservations per session. This does not mean you cannot use your coupon on the day you want, it merely means that without a reservation we cannot guarantee that a rental gun will be available for you. This is especially important to keep in mind for Saturday sessions.

If you are using a coupon, please be aware that unless specified on the coupon it cannot be used toward party packages, overnighters, special events, rollovers, extra bbs, extra rentals, proshop purchases, repairs or anything other than what is stated on the coupon. Please call in advance to inquire on any restrictions or availability. 

Do I need a Reservation? 2017-08-30T20:25:36+00:00

While we will try to accommodate large group reservation requests for same day visits, we are unable to 100% guarantee them. Call ahead to inquire about rental reservations for same day visits for groups of 4 or more. Any request submitted after 4pm on Fridays for the following Saturday or Sunday sessions will not be processed in time. To request your reservation please CLICK HERE. Especially if you are looking to visit us Friday-Sunday. Any requests for weekend sessions must be submitted prior to 4pm on Fridays. 

Please already have your coupon or discount prior to reservation and alert a staff member of any applicable coupons.

Can I bring my own gear? 2017-08-19T22:18:29+00:00

Players are allowed to bring in their own equipment. However, it MUST be within our field regulations. It will be tested upon your arrival to ensure it meets our standards. Any airsoft guns brought in cannot fire above 350fps with the required house 0.20g bbs, have a fully functioning in-tact trigger spring, attached trigger guard and must be semi-auto capable. If your gun can only fire 3-round burst and/or full auto, it will not be allowed within the field. 

BBs brought from home are not allowed. Custom arena bbs are required.

How old do I have to be to play? 2017-08-19T22:06:57+00:00

Players 6-8/9yrs are considered our “PeeWee players” and have walk-in sessions on Tuesdays 4-8pm. Players 10+ are general players and may be separated by ability during busier sessions as determined by our ref staff. 

If my child is 8 or 9, do they HAVE to do PeeWee? 2018-04-17T15:38:04+00:00

No! The ages are more of a recommendation and are not a rule. We’ve found that players aged 8-9 who are involved in organized sports tend to be ready and have more fun in the general session game play and party packages. If your player is 8-9 years old, has never played airsoft and isn’t involved in sports or team activities, we recommend trying PeeWee first. 

Can I still order extra food or bbs? 2018-04-17T14:50:11+00:00

Yes. If you book a party package that does not include pizza or drink refills, you can add them to your final bill as you go; they will just be priced at the a la carte cost. If you need additional bbs beyond what comes with your package, they are $5 for each extra bag of 1000bbs and can also be added to your bill. 

Do we play privately or with everyone else? 2018-04-17T14:48:35+00:00

Our PeeWee packages are for our younger players ages 6-8/9 years old and they play separately from the other players at the facility. The reason being that most of our Peewees are 6 or 7 years old, play with lower powered equipment and their game styles are easier to comprehend. 


Our general package parties play alongside the other players that are here for the session that you’re choosing to host within. Most of our players are between the ages of 10-16 years old. We tend to see most of our older players on adult nights or during our late Friday and Saturday sessions. If you would prefer to have only your group on the field playing- you can consider renting the facility for your own private use. This option is available at both locations although availability for private event differs from Gilbert to Phoenix. 

Is there a minimum amount of players I need to bring? 2018-04-17T14:44:13+00:00

Our PeeWee packages (spring shotgun airsoft and electric NERF Rival) have a minimum of 10 players and our General packages (Classic, Deluxe, Ultimate and Extreme) have a minimum of 5 players to host. 

While you’re not required to bring that many people, you are financially responsible for the minimum amount of players. This allows at least a 5 on 5 private game play for PeeWee and a team size for general play. 

Is there a required deposit to book my party? 2018-04-17T14:42:06+00:00

There is a $50 minimum deposit due upon reservation booking for your party package. This confirms your reservation. Your deposit is credited back to you on your final bill. 

Your party referee 2018-04-17T14:38:56+00:00

Your party will have a dedicated referee who will help you run your event. They will show your players how to use the rental guns an be your go-to for any questions, concerns or issues during your event. They will also coordinate with concessions for your food and drinks and assist in your check-out process. 

Are paper products included? 2018-04-17T14:28:58+00:00

Yes! When you host an official VIPAirsoft party package, we provide all of your plates, forks, knives and napkins. We also have a knife to cut your cake as well as candles and a lighter in case you need them! It is all included in the cost of your party and we do not charge a “cake cutting fee”.

Can I bring a birthday cake in? 2018-04-17T14:27:30+00:00

If you are hosting an official VIPAirsoft party package with us- yes! You are more than welcome to bring in a birthday cake or ice cream with you. We will also allow bringing in cookies or cupcakes instead of a cake if that is your preferred birthday treat. 

We have fridges and freezers in the back for your convenience. 

Snack trays, food platters of any kind or other food products stacked up like a cake are not considered a birthday confectionary and therefore are not allowed into the facility. 

Will I get a private room for celebrating? 2018-04-17T14:25:17+00:00

Yes! All of our VIPAirsoft party packages come with a private party room for celebrating. Tables and chairs are set up according to your reservation numbers. Tables are decorated with party tableclothes. 

We do not provide balloons or streamers because each party wants to celebrate differently and with so many players in our facility, we don’t want to risk the exposure to a latex allergy. That being said, if you are planning to bring balloons, please only bring mylar balloons. 

How do I book my event? 2018-04-17T14:20:13+00:00

You can book online through the Event Request Form or by calling our Event Coordinators! If you book through the form, you will hear from one of our coordinators within 24-48 hours with your confirmation email, if you paid your deposit online, or they will contact you for the deposit and confirm the information in your form. 


We don’t automate our bookings because airsoft has so many unique needs, that we prefer to communicate directly with you. This ensures that we schedule you according to your needs, group size and overall availability.