Re-Opening Alert

TODAY
ARENA: Saturday: 12pm - 8:30pm

PROSHOP: Saturday: 11am - 8pm

Re-Opening Alert2020-05-07T16:16:42-07:00

We will continue to monitor state and local guidelines as we reopen. Changes may be made as days progress, so please visit our website and follow us on social media for the most up to date information.

When we reopen, we will be limiting capacity to 30 players per session for the first 30 days and will be requiring prepaid reservations to ensure we are able to adhere to this capacity limit and limit contact during check-in. Players arriving without a prepaid reservation may be turned away depending on availability.

Our proshop will have limited capacity, so we are asking that players and parents refrain from bringing any unnecessary non-players with them for check-in.

We will be temporarily suspending our discount weekday sessions. All sessions will be $25 for entry with 1000 standard house 0.20g bbs and $28 with 1000 house 0.20g tracer bbs, rental equipment is $15. We are suspending discounted rollovers to give as many players as possible a chance to get back on the field. We will not be accepting any gift certificates, coupons or discount programs during this time. Exceptions to this will be our Platoon Memberships, prepaid frequent player card punches and any prepaid session entries purchased from our website during the shutdown.

Our new session times for both arena locations through August 1 are as follows:
Monday: 12-4pm
Tuesday-Sunday: 12-4pm, 4:30-8:30pm
(That’s right! Open 7 days a week!)

Our summer camp programs will still be hosted as scheduled. Our camp classes already have limited attendance available and we and the instructors are confident that the coursework can be taught safely within the guidelines.

We want to ensure our parties have an incredible and comfortable experience with us and we feel this would be difficult to implement while adhering to social distancing guidelines, so we have made the tough decision to continue to suspend party packages until after June 30. We are accepting party package reservations and reschedules for dates after June 30.

All of our specialty game play sessions (peewee open play, speedsoft and full force) as well as all discounted weekday sessions ($12 Tuesday, $5 Rental Wednesday and Adult Discount Thursday) are suspended until August 1. We will return to normal sessions and discounts days when we return to fall hours in August. We will review bringing back peewee open play and speedsoft sessions at that time. 

We currently do not have any plans to host overnighters in May or June. We are discussing the option for an overnighter in July, but will continue to review how everything is going and whether it is best to continue holding off or if we feel it would be appropriate to host one for the end of summer. 

Lastly, and most importantly, we want to say a huge thank you for your continued support during this time. As a local family owned and operated business, our ties to our community are what drives us to persevere. We’ve kept our staff busy cleaning and improving our fields during the shutdown, so we are excited to get everyone back on the field to see the new changes!

Click here to Reserve
Click here for New Temporary Hours
Click here for Temporary Pricing
Can I walk-in on a session or do I HAVE to make a reservation?2020-05-12T11:42:28-07:00

We are significantly limiting our capacity right now per session so we can follow the appropriate health and safety guidelines. Given that- the only way to guarantee a spot for you is by prepaying your reservation in advance. 

 

You’re welcome just to show up, but our capacity is set at 30 and we will not accept any more players than that. If we have a spot available for you or your group, we will let you pay to play. If we don’t though, you’ll have to come back another day. This is especially important information for groups. 

 

Prepaid reservations are the best way to get into the field. That way you know you’re all set and have a spot. 

 

Additionally- as a reminder, we are not accepting any coupons or discounts other than the prepaid frequent player punch card and the Platoon Membership through June 30.

What is the reservation cancellation policy?2020-05-02T00:03:27-07:00

Players have 24 hours prior to their session to reschedule or cancel. Any cancellations after that time would result in the forfeiture of their prepaid funds. No-shows would also result in the forfeiture of prepaid funds. With the limited occupancy limits for sessions, we and other players rely on the calendar to know how many spots are available in a timely manner.

Are you offering Peewee play?2020-05-01T18:47:36-07:00

We have suspended peewee gameplay for the time being. We will re-evaluate when to offer peewee session play again after things get back to normal.

I plan to fake cough on people… what will happen to me?2020-05-01T18:39:17-07:00

Players who are found to be fake or purposely coughing at or near other players or staff will be sent home immediately without refund. Those players may also face a temporary ban. Others across the country have faced jail time and large fines for fake or purposely coughing on others or items. It is not the time nor place to be a troll. 

Are you offering Speedsoft still?2020-05-01T18:32:04-07:00

Speedsoft play is suspended until further notice. Once things can get back to normal, we will reassess whether we will offer it again or not. 

Can I pay for a rollover?2020-05-01T18:29:48-07:00

We are not offering discounted rollovers at this time to give other players a chance to play too. If you would like to play both sessions, you still can, but at full price for both sessions and both sessions will require a reservation. 

Why are the session times offset?2020-05-01T18:30:17-07:00

We have built in a 30 minute time buffer between sessions to decrease the amount of people in the facility at once, allowing for the first group to exit the facility before the next group arrives. Our staff will also be using this time to sanitize the staging area and frequently touched surfaces. 

Can I use my gift certificate?2020-05-01T16:02:10-07:00

At this time, we are not accepting gift certificates, coupons or discounts. The only exceptions to this are for Platoon Members and prepaid frequent player cards. We have moved to a prepaid system for our reopen to decrease the amount of contact between customers and staff and the gift certificates cannot be validated, but the good news is that our gift certificates never expire, so they will still be valid when we fully go back to normal! 

Can I use the coupon I bought/got before the shutdown?2020-05-01T01:42:46-07:00

We are not accepting any coupons or discounts for the first 30 days after re-open. The only exceptions to this will be Platoon Memberships, prepaid frequent player cards and any prepaid VIPAirsoft entries purchased from our online proshop. 

Will my Platoon Membership still work?2020-05-01T18:25:04-07:00

Yes! Your Platoon Membership benefits are still available and we are extending all Platoon Membership expirations by 2 months. If you want to use your membership discount, please email emilee@vipairsoft.net with the name of your platoon member. Upon verification of active platoon enlistment, we will send you a unique code to use. 

Can I book my party now?2020-05-01T01:09:27-07:00

We have our party calendar open and available for dates after July 1. 

Do I HAVE to wear a PPE face mask?2020-05-01T01:02:29-07:00

We can’t force a player or customer to wear PPE, but for the benefit of all, we are requesting that one is worn until we get the all clear. 

What precautions are you taking?2020-05-01T00:53:01-07:00

We have always sanitized all of our masks and chest protectors after every use with hospital grade sanitizer and will continue to do so. We have also always thoroughly cleaned our staging area, proshop, facility and gear. 

For the first 30 days after re-opening, we will be limiting our session capacity to 30 players and will be requiring prepaid reservations. This policy will allow our staff and players to ensure that capacity limits are held and to decrease contact at check-in. 

We are limiting our proshop capacity as well and are asking customers to social distance. 

We will be providing our staff with PPE face masks to wear and are encouraging all of our players to wear one as well while not playing. 

We are offsetting our session start times so that our staff have enough time to clean and re-sanitize the staging area and facility between the sessions. 

Lastly, each piece of rental gear and guns will be single player use every day and everything will be thoroughly and rigorously sanitized every night. 

We do ask that if you are sick or has been around someone who is sick or within the vulnerable population, that you please stay home. We’re not going anywhere, so you’ll have plenty of chances to come play at a later date. 

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VIP Airsoft ("us", "we", or "our") operates the https://vipairsoft.net website (hereinafter referred to as the "Service").
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General Terms and Conditions applicable to Use of a Web Site.

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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

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