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CONTACT A DEPARTMENT
10870 N. 32nd St. Phoenix, AZ 85028 Map Us
Located at 32nd & Shea
Just north of Shea Blvd behind the Bosa Donuts
Have a question? Please fill out our form and we will make sure we get back to you shortly.
WANT MORE INFORMATION?
10870 N. 32nd St. Phoenix, AZ 85028 Map Us
Located at 32nd & Shea
Just north of Shea Blvd behind the Bosa Donuts
Have a question? Please fill out our form and we will make sure we get back to you shortly.
CONTACT A DEPARTMENT
FAQs
Players must be at least 10 years old to participate in an overnight lockin.
What truly sets VIPAirsoft apart from our competitors?
We focus only on airsoft for our general sessions which allows us to ensure quality and regularly maintained rental equipment. Our staff are also able to focus on the safety issues surrounding airsoft without needing to be concerned with the different safety needs, gear restrictions, gameplay styles or rules for other sports like paintball or laser tag. Our proshop focuses only on airsoft gear, upgrades, parts and repairs, which also allows us to stock quality inventory in an ever changing market. We rigorously test every new gun, gear and part we intent to carry to ensure that it meets our expectations so we know it will meet yours. A task which would be difficult to do if we tried to focus on too many sports.
Our company employs, insures and fully trains our entire staff. This allows us to ensure that each of our staff are trained in the same safety expectations throughout all of our locations, share the same game book and rules and we (and you!) can trust that our staff are accountable. Utilizing employed staff as opposed to volunteers, provides our staff stability and trust in our company, and also allows our customers the well-being that we are accountable for our staff, that our staff have appropriate knowledge and training and that they have been approved to assist in activities like overnight lockins, party packages and private events. It also gives our players and customers a chance to get to know our staff! It’s not uncommon to have referee requests for our birthday parties and technician requests for repairs because they know they can count on their experience and that the staff will be there.
Most importantly? We have 10 years of experience in running our airsoft field! We’ve taken everything we’ve learned over the last decade and continue to grow and improve to provide our customers the safety and quality you expect in a fun, exciting environment! We love that we are family owned and operated because it allows us to continue to be passionate about the sport and be passionate about providing an incredible experience to all of our players and proshop customers, near and far.
Every player requires a signed waiver by the player and their parent or legal guardian. They are electronic and completed online via our website under the “PLAYER WAIVER” tab. We have kiosks available in the lobby as well.
These waivers do not print or download.
A session is a predetermined 4 hour block of time with game scenarios running about 5-7 minutes each. Players will play alongside others that show up for the same session. Players do not need to play the entire session if they don’t want to, however sessions are not prorated.
Rental packages include the gun (High-end G&G M4 Carbine AEG Rifle), one magazine, a full face mask, and chest protector. We do not rent additional magazines, gloves, jackets, pants, footwear or pistols.
The maximum FPS limit is 350 for Non-HPA guns and 300 for HPA guns with no exceptions. This is a safety assurance for our staff and players. It doesn’t matter the type of airsoft gun it is or if its electric or gas. FPS must be met when used with our required 0.20g house bbs.
While you can bring your own gun (as long as it shoots within our FPS limits), you must use our custom house bbs for play.
General Field Rules
- ALWAYS wear eye protection. Even for observation.
- Point your gun UP with your mag OUT and finger OFF the trigger when not in gameplay.
- Aim for the center of mass. Avoid the head, face and groin.
- Don’t climb on or hang off of walls, windows, scaffolding, pipes, barrels, cabinets or railings.
- Don’t shoot at lights, cameras, fire safety equipment or fans.
- Physical and verbal violence or threats will not be tolerated.
- Respect the rules, referees, staff and other players.
These are the most general of our field rules. We do not post individual game rules. There will be additional rules given by the referees at the start of the sessions.
Players 6-8/9yrs are considered our “PeeWee players”. We do not currently offer general play for PeeWee, but we do offer PeeWee party packages on Saturday and Sunday mornings with advanced reservation. Players 10+ are general players and may be separated by ability during busier sessions as determined by our ref staff.
We will allow players as young as 8 in general session but we recommend that players age 8-9 have either already played competitive airsoft (not just shooting at the wall in the backyard) or are involved in team athletics. We’ve found that players age 8-9 who are involved in sports are typically ready to move up to general session anyway.
Players are allowed to bring in their own equipment. However, it MUST be within our field regulations. It will be tested upon your arrival to ensure it meets our standards. Any airsoft guns brought in cannot fire above 350fps or 300fps for HPA rifles with the required house 0.20g bbs, have a fully functioning in-tact trigger spring, attached trigger guard and must be semi-auto capable. If your gun can only fire 3-round burst and/or full auto, it will not be allowed within the field. We do not allow double triggers.
BBs brought from home are not allowed. Custom arena bbs are required.
No. In accordance with Arizona Health & Safety Regulation standards, we do not allow any outside food or drink, including bottled water. Cake and ice cream is allowed for only those groups hosting official VIPAirsoft party packages with us. Exceptions would include players with food allergies or medical dietary restrictions that would prevent an individual from choosing one of our concessions items, and is at the discretion of the manager on shift.
UPDATE TO FAQ due to CV19: The capacity limits have been lifted, we have increased our session capacity but are still continuing to limit the player count. The only way to guarantee a spot for you is by prepaying your reservation in advance.
You’re welcome just to show up, but our capacity is set and we will not accept any more players than that. If we have a spot available for you or your group, we will let you pay to play at the increased “Walk-In Player” rate. If we don’t though, you’ll have to come back another day. This is especially important information for groups and weekends. Saturday sessions ALWAYS fill up in advance.
**This update is valid until further notice**
While we will try to accommodate large group reservation requests for same day visits, we are unable to 100% guarantee them. Call ahead to inquire about rental reservations for same day visits for groups of 3 or more players that all need equipment. Reservations must be booked at least 24 hours in advance of your desired date and session. To request your reservation please CLICK HERE
Please arrive at least 10-15 minutes prior to the start of your session. This will allow our staff to check everyone in, ensure valid waivers, speed test any personal equipment and have a referee review our field rules.
If you are looking for coupons, download our app via our mobile website, Google Play Store or through the Apple Store!
Coupons cannot be used with any party package deals or during special events like Lock-ins, summer camps or classes unless specified. Please double check for any restrictions on locations, purchase requirements and availability before arriving.
We also offer our Platoon Membership which offers unlimited discounts on session entry, proshop purchases, summer camp programs & more!
No. We don’t offer any discounts for showing up after the session start or if you choose to leave before the session ends. There are no pro-rated prices for these instances.
We do not provide lockers for personal belongings at this time. Anything you don’t feel comfortable leaving on the tables, please either leave it in your vehicle or at home. We are not liable for any stolen items or items left behind.
UPDATE TO FAQ due to CV19: The state has been released of capacity limit mandates so we have increased our capacity but we are continuing to limit our session capacity right now. Given that- we are asking that any non-playing observers such as parents, siblings, significant others and friends “who just wanna hang out” please refrain from staying at the facility unnecessarily and may be asked to leave if capacity caps are being reached.
**This update is valid until further notice**
Everyone that plans to enter the arena MUST have eye protection on. If you prefer not to wear a mask at all times, you may choose to purchase safety glasses or wear sunglasses. There are NO exceptions to this rule!
You do not have to stay at the facility for the session. The only time we ask for a parent to remain here or within a 5 minute drive is if the player is 7 years old or younger. If your child has a medical condition and you want to leave, please alert a staff member prior to leaving the grounds.
We have limited seating in the arena for our players and are therefore unable to accommodate groups of parents or additional family wanting to join your group to observe. If you are bringing a large group of players and would like to have several observers with you- please reach out to our party coordinator about booking an official party package with us to receive a private room with guaranteed seating for your entire group.
Rental packages include a G&G CM16 Raider Carbine rifle, its magazine, a full face mask, and chest protector.
A session is a predetermined 4 hour period of time. Each day of the week has its own dedicated session times. Essentially you choose the day you want to play and then one of the available sessions. Please refer to the “Reservation Restrictions” section of this page in terms of availability.
It is recommended that players dress appropriately in pants and a jacket (like a hoodie or sweatshirt). Gloves are also recommended. We do not have clothing, gloves or shoes available for rent.
We will not allow any player on the field unless they are wearing closed toe, closed heel shoes like gym shoes or boots. No entry will be granted to players wearing flip flops, high heels, crocs, or other similar open toe/open heel shoes. Staff hold the right to refuse entry to any player they deem is not wearing appropriate footwear or clothing.
While players are not technically required to have pants and long sleeves on, be aware that any player who wears inappropriate clothing options like tank tops, short sleeves, shorts and/or leggings, that they will be more likely to leave with skin marks or injuries. We do not have any clothing to borrow if you decide after a game or two that you wish you would’ve come dressed in the recommended attire.
At this time, we don’t provide an overlook into the arena. While we have windows around the outer perimeter of our arena, you may not be able to see the game play once players are in the inner rooms of the field.
Face protection must be either a full single piece face mask that covers eyes, ears, nose and mouth in hard plastic or metal mesh or you can wear a half/half set-up.
Lower face pro must be hard plastic or metal mesh and your eyes must be protected by sealed eye wear with a strap that goes all the way around the back of the head.
Eye glasses, safety glasses and shooting glasses CANNOT be worn as the sole eye protection for game play under any circumstance. Mesh covering over the eyes is not allowed.
Under no circumstances will we allow neoprene, shemagh, balaclava, ski mask, bandana or any other cloth as face protection when used on its own.
We ask for about 24 hours to complete a spring change. It does not often take this long, however our techs work on a first come first serve basis for repairs and spring changes. If you bring in your gun the day you want to play, we cannot guarantee if will be ready for you to use, and you will need to rent a gun.
Please bring your gun in as early in the week as you can if you intend to use it during the week or on the weekends.
A spring change costs between $25 and $35 dollars depending on the gun and whether or not you purchased the gun from us. The cost includes the charge for the spring and the labor. Please drop your gun off at least 24-48 hours in advance of intended game play to allow for adequate time for the technicians to complete the change.