Players have until 2 hours prior to their session to reschedule or cancel. Any cancellations after that time would result in the forfeiture of their prepaid funds. All applicable cancellations receive their refunds onto an electronic credit code applied to the email address on file in the reservation. No-shows would also result in the forfeiture of prepaid funds. We do not refund to cash or card. With the limited occupancy limits for sessions, we and other players rely on the calendar to know how many spots are available in a timely manner.

Please arrive at least 10-15 minutes prior to the start of your session. This will allow our staff to check everyone in, ensure valid waivers, speed test any personal equipment and have a referee review our field rules.

It is recommended that players dress appropriately in pants and a jacket (like a hoodie or sweatshirt). Gloves are also recommended. We do not have clothing, gloves or shoes available for rent.

We will not allow any player on the field unless they are wearing closed toe, closed heel shoes like gym shoes or boots. No entry will be granted to players wearing flip flops, high heels, crocs, or other similar open toe/open heel shoes. Staff hold the right to refuse entry to any player they deem is not wearing appropriate footwear or clothing.

While players are not technically required to have pants and long sleeves on, be aware that any player who wears inappropriate clothing options like tank tops, short sleeves, shorts and/or leggings, that they will be more likely to leave with skin marks or injuries. We do not have any clothing to borrow if you decide after a game or two that you wish you would’ve come dressed in the recommended attire. 

The maximum FPS limit is 350 for Non-HPA guns and 300 for HPA guns with no exceptions. This is a safety assurance for our staff and players. It doesn’t matter the type of airsoft gun it is or if its electric or gas. FPS must be met when used with our required 0.20g house bbs.

While you can bring your own gun (as long as it shoots within our FPS limits), you must use our custom house bbs for play.

General Field Rules

1. ALWAYS wear eye protection. Even for observation.
2. Point your gun UP with your mag OUT and finger OFF the trigger when not in gameplay.
3. Aim for the center of mass. Avoid the head, face and groin. 
4. Don’t climb on or hang off of walls, windows, scaffolding, pipes, barrels, cabinets or railings. 
5. Don’t shoot at lights, cameras, fire safety equipment or fans. 
6. Physical and verbal violence or threats will not be tolerated. 
7. Respect the rules, referees, staff and other players. 

These are the most general of our field rules. We do not post individual game rules. There will be additional rules given by the referees at the start of the sessions. 

We do not allow for any non-playing observers or friends who “just wanna hang out” or “just wanna watch”. We have limited table space available in the staging area where players sit in-between games and where they put their things so we need to ensure that we have adequate space for those players who are paying to participate.

This is also an important safety measure for our players and staff. We want our staff to focus on watching for safety of our players while in the field and in the staging area as opposed to trying to keep track of observers who may be wandering around the facility, trying to enter the field space, touching players’ belongings or who may not be following the safety precautions like wearing eye protection within the staging area. 

If you are a parent who insists upon staying, you may be asked to remain at the high-top counter outside of the staging area to ensure space capacity at the tables for our players as well as to maintain safety standards within the staging area space. Please be mindful that our policy on No Outside Food still applies to any parent observers. 

If you are bringing a large group of players and would like to have several observers with you- please reach out to our party coordinator about booking an official party package with us to receive a private room with guaranteed seating for your entire group.

Rental packages include the gun (High-end M4 Carbine AEG Rifle), one magazine, a full face mask, and chest protector. We do not rent additional magazines, gloves, jackets, pants, footwear or pistols. 

You can prepay for rental equipment via the GREEN link in your confirmation email after you’ve booked your prepaid session entry. Prepaying for rentals give you a discounted rate and will send you a digital QR code for each package purchased. You will be a sent a unique QR for each package and we will need each individual QR code to redeem each rental package. If you are purchasing rentals and will not be there for check-in, please be sure to send the email or a screenshot of each QR code to the player(s) who will be checking in. We cannot redeem packages based on a payment receipt or order number. 

If you opt to wait and purchase rentals upon checkin, you certainly can! 

Yes! Your Platoon Membership benefits are still available. Platoon Members are given platoon cards with unique codes specific to that member. If you are a current member, you will input your card code into the calendar’s blue code box. If you have an older membership that is still valid but started prior to the card release, reach out to Emilee at emilee@vipairsoft.net to get a card issued to you or if you have lost your code. 

Players must be at least 10 years old to participate in an overnight lockin. 

If you are looking for coupons, download our app via our mobile website, Google Play Store or through the Apple Store!

Coupons cannot be used with any party package deals or during special events like Lock-ins, summer camps or classes unless specified. Please double check for any restrictions on locations, purchase requirements and availability before arriving.

We also offer our Platoon Membership which offers unlimited discounts on session entry, proshop purchases, summer camp programs & more!