Our party availability is limited and therefore every party booking space is precious. You will receive a reminder email 3 days in advance of your party date encouraging you to update your player counts with us. You have until 5pm on that date to cancel or reschedule without penalty.

Any reschedules prior to the 72 hour notice will have the full deposit amount carry to the new date and session. Any reschedules after that point will result in forfeiture of $50 with the option of forfeiture of the entire deposit at the discretion of VIPAirsoft staff for reschedule attempts the day of the event. 

Any cancellations prior to the 72 hour notice will get their deposit credited back to their card used at the time of deposit payment. Any cancellations after that point is forfeiture of deposit funds. 

No-shows the day of the event result in forfeiture of deposit funds. 

You can book online through the Event Request Form or by calling our Event Coordinators! If you book through the form, you will hear from one of our coordinators within 24-48 hours with your confirmation email, if you paid your deposit online, or they will contact you for the deposit and confirm the information in your form. 

There is a $100 minimum deposit due upon reservation booking for your party package. This confirms your reservation. Your deposit is reflected as a credit on your final bill due the day of your event.

We don’t automate our bookings because airsoft has so many unique needs, that we prefer to communicate directly with you. This ensures that we schedule you according to your needs, group size and overall availability. 

We know that most of our party bookings are happening prior to you sending any RSVPs (and trust us – we appreciate that!) so we don’t expect you to have solid player counts just yet. We recommend telling us the amount of players you are inviting and then update us as we get closer to your event. 

You will receive a reminder email 3 days in advance of your scheduled event for you to confirm or update your player numbers with us. You can update us via email or phone. 

We understand that there are just those parents out there who never RSVP or that last minute cancellations happen due to illness or behavior, just please try to communicate those changes with us if you know about them in advance. We can make slight changes the day of upon your arrival just please be aware that if your player counts grow unexpectedly, the room you have been designated may not fit your players as well as initially intended and we may not have a larger room available to move you to. It may also impact the time before your group enters gameplay if our staff have to prepare additional party rental guns and safety gear (they are not the same as the rental guns on the wall behind our front desk). 

If your group size has decreased, we are reasonably understanding regarding very small decreases in counts. However, if you initially booked for 20 players, never confirmed or confirmed as 20 and then only 5 players show up, our policy does grant us the ability to charge you for those 20 players. 

Communication is key! We try our best to be understanding but we do rely on you to be understanding as well and communicate any changes to your event. 

A $100 minimum deposit is due at the time of party booking. The rest of your balance is due the day of your event and your deposit is applied as a credit towards that final amount. 

We ask that you please do not pay for the entirety of your event in advance as player counts can change, you may opt to add on additional items like a food tray, goody bags or cake at a later date and by paying the day of, you can better account for any gratuity you may want to leave your referee host. 

Yes. If you book a party package that does not include pizza or drink refills or you have hungry observers, you can add food items to your final bill as you go; they will just be priced at the a la carte cost.

If you need additional bbs beyond what comes with your package, they are $5 for each extra bag of 1000bbs and can also be added to your bill. 

Our PeeWee packages are for our younger players ages about 6-8/9 years old and are hosted on Saturday or Sunday mornings outside of general session times as they play with lower powered equipment with easier to understand game styles. This timing allows the PeeWee party to have use of the entire arena and allows for a greater number of parents to be on-site. 

Our general package parties play alongside and against the other players that are here for the session that you choose to host within. Most of our players are between the ages of 10-15 years old. 

If you would prefer to have only your group playing against each other – you may want to  consider renting the facility for your own private use. This option is available at both locations off-hours from general session times and requires at least 2 weeks advance notice for scheduling and contract processing. Ask one of our event coordinators for more information on private events. 

Our PeeWee package has a minimum of 12 players and our General packages (Classic, Deluxe, The VIP) have a minimum of 5 players to host. 

While you’re not required to bring that many people, you are financially responsible for the minimum amount of players. 

We allow for a maximum of 4 non-playing observers for parties. Non-playing observers would include any family, friends or parents who will be there for your event but will not be actively participating in airsoft game play.

Your party will have a dedicated referee who will help you run your event. They will show your players how to use the rental guns an be your go-to for any questions, concerns or issues during your event. They will also coordinate with concessions for your food and drinks and assist in your check-out process. 

We cap the amount of observers (family, friends or other individuals who want to join your event but not participate in gameplay) due to space allowances and most importantly- safety. 

This is also an important safety measure for our other players and staff. We want our staff to focus on watching for safety of our players while in the field and in the staging area as opposed to trying to keep track of observers who may be wandering around the facility, trying to enter the field space, touching players’ belongings or who may not be following the safety precautions like wearing eye protection within the staging area.  The more observers that are within the facility, the less attention the staff can pay to the players – and the players and their safety are our first, second and third priorities.

There isn’t much for observers to do during their stay with us. We have some windows that offer viewing to the games but most of the game action occurs in the center or rear of the field, away from the view of the windows and it can be extremely difficult to keep track of which player(s) are yours once the game has begun. 

If you know that you have a large group of parents who would prefer to be at the facility during your event, it would be best at that point to consider a private event where you can bring up to 10 observers. Private events are hosted off-hours when we closed to the public and require 2 weeks notice with a contract. Pricing does differ, so please inquire with one of our event coordinators if this is an option you’re considering. 

Lastly, please keep in mind that any food included in your party package choice does not apply to the observers. You are welcome to purchase additional food for them at the a la carte rates the day of your event. Please be mindful that our policy on No Outside Food still applies to any  observers. 

Not necessarily. We find that most players who are 8-9 years old are on the cusp of whether to play PeeWee or general session. 

If a player is 8-9 and is involved in team athletics, contact sports or are rough and tumble, they’re typically ready to join general sessions. However, if they are more of a home body or isn’t as aggressive, they may be better starting as PeeWee for their first visit with us and then decide from there if they want to try general session next time. 

We will not allow players under the age of 8 in general session unless a parent is actively playing alongside their child for every game, and even then we reserve the right to withhold them from gameplay upon arrival if we find they are too small to safely carry the 5lb rental gun or if they are having trouble understanding and abiding by the safety rules we have in place. 

If you still aren’t sure which option is best for your group, don’t hesitate to reach out! Our event booking staff have been with us for over 10 years and can answer any questions you may have to help you book the best party option for your group! 

All of our VIPAirsoft party packages come with session entry for the players, rental packages per player, bbs (amount dependent on the package you choose to book), a private party room with tables and chairs set up for celebrating, paper products and a party referee host to assist your group.

Tables and chairs are set up according to your reservation numbers. 

We do not provide balloons or streamers because each party wants to celebrate differently and with so many players in our facility, we don’t want to risk the exposure to a latex allergy. That being said, if you are planning to bring balloons, mylar balloons are the only type allowed. 

We provide all of your plates, forks and napkins as well as table clothes. We also have a knife to cut your cake as well as candles and a lighter in case you need them! It is all included in the cost of your party and we do not charge a “cake cutting fee”. 

If you would like to bring your own room decorations, you’re welcome to do so but we do not allow for anything to be taped or tacked to the walls or ceiling and again, we do not allow latex balloons. If you have specific themed party plates, you’re welcome to bring them in with you as well. 

If you are hosting an official VIPAirsoft party package with us- yes! You are more than welcome to bring in a birthday cake or ice cream cake with you. We will also allow bringing in cookies or cupcakes instead of a cake if that is your preferred birthday treat. 

We have fridges and freezers in the back for your convenience. 

Snack trays, food platters of any kind or other food products are not considered a birthday confectionary and therefore are not allowed into the facility. If you’re unsure if you can bring in your child’s preferred birthday treat, please inquire in advance when you book or when you confirm your final numbers with us. If we have not been notified of it in advance to approve and put it in your party file – it will not be allowed within the facility. 

You can also opt to add-on a cake or cupcakes to your order through us as one less thing you need to remember to grab and bring with you. All of our cakes and cupcake options are custom and made to order. You choose your cake flavors and your frosting flavors as well as your colors!