All incoming staff will be required to pass a drug test prior to hire and prove US citizenship or right to work. Random drug testing will occur throughout employment as necessary. All staff are also required to work an occasional monthly overnight lock-in shift. If you cannot work these Friday or Saturday overnighters, please note that on your application. They are a vital part of our event calendar and all of our staff are called on to share these shift responsibilities. 

All incoming staff will be required to provide documentation outlining their US citizenship or right to work status at the time of their trial shift. 

Referees are required not only to simply ref games, but also for the general maintenance, cleaning and upkeep of our arena facility, the hosting of our birthday parties, and the supervision of our various other events. These responsibilities include but are not limited to: running, basic understanding of first aid, insuring the safety of players, parents, observers, coworkers, and facility, assisting party parents, working with children and adults in a respectful manner, heavy lifting, climbing ladders, utilizing various power tools, moving props, barrels and furniture, and working with cleaning materials and chemicals.

Concessions staff are required not only to prepare and provide food and drinks, but also for the management of cashier POS system duties, general cleaning and upkeep of the concessions area, execution of proper food safety techniques, assisting ref staff in the hosting of our birthday parties, assisting players and upfront staff in changing gun batteries, cleaning and sanitizing rental equipment, preparation of arena bbs, assisting in reservation and party scheduling and the participation of various other events. Additional responsibilities include but are not limited to: running, basic understanding of first aid, assisting party parents, working with children and adults in a level headed manner, expressing field regulations and proper safety rules, heavy lifting, food inventory organization, tracking and expressing concessions inventory needs to management and working with cleaning materials and chemicals.

Applicants MUST prove proficiency in the following to be considered for hire:

Gas Guns:

• Be able to identify issues with a variety of gas pistols, rifles and SMGs.
• Be able to replace most wear and tear parts on a variety of gas pistols, rifles, and SMGs.
• Be able to identify what the most common brands are by looking at the internal parts.
• Be able to complete repairs in a timely manner

AEG Guns:

• Be able to identify issues with variety of AEG Designs
• Be able to disassemble gearboxes and re-assemble in a timely manner
• Be able to determine compatible parts by inspecting the gearbox and part fitment
• Be able to recommend upgrade parts that are compatible per brand and model of AEG

HPA Systems:

• Have a basic knowledge on how HPA systems work and how to fix them

Spring Systems:

• Have a basic knowledge on how Spring systems work and how to fix them

In addition, applicants must have good customer communication and have basic computer skills. Applicants must also be able to manage their time when working on equipment and complete rental or customer guns in a timely manner. 

Assistant Facility Managers assist the General Manager through processing sales, managing the front of house to insure a quality guest experience, assigns and monitors staff tasks, ensures adherence to policies and procedures and communicates effectively. 

They inform staff of activities and responsibilities, group arrivals, and special requests. They handle escalated customer issues and assist in crisis management. They oversee lower-level staff, and ensure the team is adequately staffed and resourced while evaluating and recommending necessary changes to upper management. 

They operate the POS, assist in inventory management, and maintain the facility to promote a clean image and environment. They prepare and compile reports on incidents and accidents and management employee/guest relation matters to facilitate smooth shift operations. They utilize various software and websites to assist in running day to day needs across various departments. 

They are expected to be trustworthy with handling money and willing to learn the various product lines as well as front-desk admissions duties. They assist in front desk duties including speaking with customers over the phone to answer questions about the facility and company policies. 

Requirements for Assistant Facility Manager: 

Must be at least 20 years old
Must have at least 2 years of retail experience in a supervisory role
Must have comfort around firearms and high intensity sports
Ability to work nights and weekends
Flexibility to work both locations as needed
Knowledge in airsoft is a plus but not a requirement
Go-getter attitude