Arena FAQs

ARENA: Thursday: 4:30pm - 8:30pm

PROSHOP: Thursday: 11am - 8pm

Arena FAQs2020-05-01T15:50:18-07:00
How old do players have to be to play in a lockin?2020-10-12T15:12:16-07:00

Players must be at least 10 years old to participate in an overnight lockin. 

Can I walk-in on a session or do I HAVE to make a reservation?2020-09-16T18:45:44-07:00

We are limiting our capacity right now per session so we can follow the appropriate health and safety guidelines. Given that- the only way to guarantee a spot for you is by prepaying your reservation in advance. 


You’re welcome just to show up, but our capacity is set at 45 and we will not accept any more players than that. If we have a spot available for you or your group, we will let you pay to play. If we don’t though, you’ll have to come back another day. This is especially important information for groups. 


Prepaid reservations are the best way to get into the field. That way you know you’re all set and have a spot. 


Additionally- as a reminder, we are only accepting limited discount programs at this time with limits on how many players can use them per session. To find out whether your program is being accepted, for availability or for REQUIRED advance reservations, please email or call the Events Coordinator at 480-507-9420 x2 or 602-491-9149 x2. No coupons, certificates or discount programs will be accepted without an advance reservation. 

What is the session reservation reschedule/cancellation policy?2020-07-09T14:09:55-07:00

Players have until 1 hour prior to their session to reschedule and 6 hours prior to their session to cancel. Any cancellations after that time would result in the forfeiture of their prepaid funds. All applicable cancellations receive their refunds onto an electronic gift card sent to the email address on file in the reservation. No-shows would also result in the forfeiture of prepaid funds. With the limited occupancy limits for sessions, we and other players rely on the calendar to know how many spots are available in a timely manner.

Are you offering Peewee play?2020-05-01T18:47:36-07:00

We have suspended peewee gameplay for the time being. We will re-evaluate when to offer peewee session play again after things get back to normal.

Are you offering Speedsoft still?2020-07-09T14:07:30-07:00

We are no longer offering Speedsoft sessions nor tournaments at either location. If you have a group that would like to play Speedsoft, you are welcome to reserve a private field rental at our Phoenix location only outside of general session times. Private field rentals have a contract that must be signed by an adult over the age of 18, have a $100 deposit required at time to contract signature and must be booked at least 1 full week prior to the desired hosting date. For more information on booking a private field rental for Speedsoft play, please contact our Events Coordinator at 

Can I pay for a rollover?2020-05-01T18:29:48-07:00

We are not offering discounted rollovers at this time to give other players a chance to play too. If you would like to play both sessions, you still can, but at full price for both sessions and both sessions will require a reservation. 

Why are the session times offset?2020-05-01T18:30:17-07:00

We have built in a 30 minute time buffer between sessions to decrease the amount of people in the facility at once, allowing for the first group to exit the facility before the next group arrives. Our staff will also be using this time to sanitize the staging area and frequently touched surfaces. 

Can I use my gift certificate?2020-07-13T16:12:07-07:00

At this time, we are accepting limited numbers of gift certificate users per session. An advance reservation is REQUIRED for their use. We will not honor any certificates without an advance reservation. 

To utilize your certificate, call our Event Coordinator or email at 480-507-9420 x2 or 602-491-9149 x2. 

Can I use the coupon I bought/got before the shutdown?2020-07-13T16:13:21-07:00

We are accepting limited discount programs and users at this time. To find out if your program is being accepted, for availability or to make your REQUIRED advance reservation, please call or email the Events Coordinator at 480-507-9420 x2 or 602-491-9149 x2

Will my Platoon Membership still work?2020-05-01T18:25:04-07:00

Yes! Your Platoon Membership benefits are still available and we are extending all Platoon Membership expirations by 2 months. If you want to use your membership discount, please email with the name of your platoon member. Upon verification of active platoon enlistment, we will send you a unique code to use. 

Can I book my party now?2020-10-07T13:55:46-07:00

We have our party calendar open and available! Parties are limited to 20 people total with no more than 4 non-playing observers counted as part of that total.

Do I have to wear a PPE face mask?2020-08-05T10:17:37-07:00

We cannot force a player or customer to wear PPE, but for the benefit of all and in accordance with the Maricopa County Executive Order regarding face masks, we are requesting that one is worn in our proshop and by all non-playing observers until we get the all clear. If you are medically unable to safely wear a PPE mask, please maintain physical distancing. 

What precautions are you taking?2020-10-13T15:25:19-07:00

We have always sanitized all of our masks and chest protectors after every use with hospital grade sanitizer and will continue to do so. We have also always thoroughly cleaned our staging area, proshop, facility and gear and are continuing to clean regularly throughout the sessions. 

For the time being, we will be limiting our session capacity to 45 players and will be requiring prepaid reservations. This policy will allow our staff and players to ensure that capacity limits are held and to decrease contact at check-in. 

We are limiting our proshop capacity as well and are asking customers to physically distance. 

We will be providing our staff with PPE face masks to wear and are encouraging all of our players to wear one as well while not playing and while within the proshop side of our facility. 

We are requiring all non-playing observers to wear PPE face masks in the facility and are no longer allowing them within the staging area during an active session. Parents or guardians are welcome to wait through the session in other available areas within the facility.

We are offsetting our session start times so that our staff have enough time to clean and re-sanitize the staging area and facility between the sessions. 

Lastly, each piece of rental gear and guns will be single player use every day and everything will be thoroughly and rigorously sanitized every night. 

We do ask that if you are sick or has been around someone who is sick or within the vulnerable population, that you please stay home. We’re not going anywhere, so you’ll have plenty of chances to come play at a later date. 

Why should you choose VIPAirsoft?2019-07-10T22:37:07-07:00

What truly sets VIPAirsoft apart from our competitors? 

We focus only on airsoft for our general sessions which allows us to ensure quality and regularly maintained rental equipment. Our staff are also able to focus on the safety issues surrounding airsoft without needing to be concerned with the different safety needs, gear restrictions, gameplay styles or rules for other sports like paintball or laser tag. Our proshop focuses only on airsoft gear, upgrades, parts and repairs, which also allows us to stock quality inventory in an ever changing market. We rigorously test every new gun, gear and part we intent to carry to ensure that it meets our expectations so we know it will meet yours. A task which would be difficult to do if we tried to focus on too many sports. 


Our company employs, insures and fully trains our entire staff. This allows us to ensure that each of our staff are trained in the same safety expectations throughout all of our locations, share the same game book and rules and we (and you!) can trust that our staff are accountable. Utilizing employed staff as opposed to volunteers, provides our staff stability and trust in our company, and also allows our customers the well-being that we are accountable for our staff, that our staff have appropriate knowledge and training and that they have been approved to assist in activities like overnight lockins, party packages and private events. It also gives our players and customers a chance to get to know our staff! It’s not uncommon to have referee requests for our birthday parties and technician requests for repairs because they know they can count on their experience and that the staff will be there. 


Most importantly? We have 10 years of experience in running our airsoft field! We’ve taken everything we’ve learned over the last decade and continue to grow and improve to provide our customers the safety and quality you expect in a fun, exciting environment! We love that we are family owned and operated because it allows us to continue to be passionate about the sport and be passionate about providing an incredible experience to all of our players and proshop customers, near and far. 

Where can I get a waiver?2017-08-19T21:50:24-07:00

Every player requires a signed waiver by the player and their parent or legal guardian. They are electronic and completed online via our website under the “PLAYER WAIVER” tab. We have kiosks available in the lobby as well.

These waivers do not print or download. 

What is a session?2018-01-29T09:05:20-07:00

A session is a predetermined 4 hour block of time with game scenarios running about  5-7 minutes each. Players will play alongside others that show up for the same session. Players do not need to play the entire session if they don’t want to, however sessions are not prorated.

What is included in a rental package?2018-01-29T09:04:28-07:00

Rental packages include the gun (High-end G&G M4 Carbine AEG Rifle), one magazine, a full face mask, and chest protector. We do not rent additional magazines, gloves, jackets, pants, footwear or pistols. 

What are the FPS Limits?2020-04-27T12:24:25-07:00

The maximum FPS limit is 350 for Non-HPA guns and 300 for HPA guns with no exceptions. This is a safety assurance for our staff and players. It doesn’t matter the type of airsoft gun it is or if its electric or gas. FPS must be met when used with our required 0.20g house bbs.

While you can bring your own gun (as long as it shoots within our FPS limits), you must use our custom house bbs for play.

Field Rules2018-04-27T14:14:25-07:00

General Field Rules

  1. ALWAYS wear eye protection. Even for observation.
  2. Point your gun UP with your mag OUT and finger OFF the trigger when not in gameplay.
  3. Aim for the center of mass. Avoid the head, face and groin. 
  4. Don’t climb on or hang off of walls, windows, scaffolding, pipes, barrels, cabinets or railings. 
  5. Don’t shoot at lights, cameras, fire safety equipment or fans. 
  6. Physical and verbal violence or threats will not be tolerated. 
  7. Respect the rules, referees, staff and other players. 


These are the most general of our field rules. We do not post individual game rules. There will be additional rules given by the referees at the start of the sessions. 

How old do I have to be to play?2020-09-16T18:42:02-07:00

Players 6-8/9yrs are considered our “PeeWee players” and require advance reservations. PeeWee play is by appointment only and must be disclosed at time of reservation to accommodate. Players 10+ are general players and may be separated by ability during busier sessions as determined by our ref staff.

We will allow players as young as 8 in general session but we recommend that players age 8-9 have either already played competitive airsoft (not just shooting at the wall in the backyard) or are involved in team athletics. We’ve found that players age 8-9 who are involved in sports are typically ready to move up to general session anyway. 

Can I bring my own gear?2019-08-12T13:04:22-07:00

Players are allowed to bring in their own equipment. However, it MUST be within our field regulations. It will be tested upon your arrival to ensure it meets our standards. Any airsoft guns brought in cannot fire above 350fps or 300fps for HPA rifles with the required house 0.20g bbs, have a fully functioning in-tact trigger spring, attached trigger guard and must be semi-auto capable. If your gun can only fire 3-round burst and/or full auto, it will not be allowed within the field. We do not allow double triggers.

BBs brought from home are not allowed. Custom arena bbs are required.

Can I bring my own food and drinks?2017-08-19T22:19:11-07:00

No. In accordance with Arizona Health & Safety Regulation standards, we do not allow any outside food or drink, including bottled water. Cake and ice cream is allowed for only those groups hosting official VIPAirsoft party packages with us. Exceptions would include players with food allergies or medical dietary restrictions that would prevent an individual from choosing one of our concessions items, and is at the discretion of the manager on shift. 

Do I need to make a reservation?2020-09-16T18:40:04-07:00

UPDATE TO FAQ due to CV19: We are limiting our capacity right now per session so we can follow the appropriate health and safety guidelines. Given that- the only way to guarantee a spot for you is by prepaying your reservation in advance. 

You’re welcome just to show up, but our capacity is set at 45 and we will not accept any more players than that. If we have a spot available for you or your group, we will let you pay to play. If we don’t though, you’ll have to come back another day. This is especially important information for groups and weekends. Saturday sessions ALWAYS fill up in advance. 

**This update is valid until further notice**


While we will try to accommodate large group reservation requests for same day visits, we are unable to 100% guarantee them. Call ahead to inquire about rental reservations for same day visits for groups of 3 or more players that all need equipment. Reservations must be booked at least 24 hours in advance of your desired date and session. To request your reservation please CLICK HERE

When should we arrive?2017-08-19T21:45:16-07:00

Please arrive at least 10-15 minutes prior to the start of your session. This will allow our staff to check everyone in, ensure valid waivers, speed test any personal equipment and have a referee review our field rules.

Do you offer Coupons or Discounts?2020-09-16T18:46:05-07:00

If you are looking for coupons, download our app via our mobile website, Google Play Store or through the Apple Store!

Coupons cannot be used with any party package deals or during special events like Lock-ins, summer camps or classes unless specified. They do not count towards any rollovers. Please double check for any restrictions on locations, purchase requirements and availability before arriving.

We also offer our Platoon Membership which offers unlimited discounts on session entry, proshop purchases, summer camp programs & more! 

Do I get a discount if I don’t play the whole session?2017-08-19T21:44:10-07:00

No. We don’t offer any discounts for showing up after the session start or if you choose to leave before the session ends. There are no pro-rated prices for these instances.

Where can we put our things while we’re there?2018-08-09T13:39:24-07:00

We do not provide lockers for personal belongings at this time. Anything you don’t feel comfortable leaving on the tables, please either leave it in your vehicle or at home. We are not liable for any stolen items or items left behind.


I’m a parent. What if I just want to watch my kids? Do I have to stay?2017-08-19T21:45:16-07:00

Everyone that plans to enter the arena MUST have eye protection on. If you prefer not to wear a mask at all times, you may choose to purchase safety glasses or wear sunglasses. There are NO exceptions to this rule!

You do not have to stay at the facility for the session. The only time we ask for a parent to remain here or within a 5 minute drive is if the player is 7 years old or younger. If your child has a medical condition and you want to leave, please alert a staff member prior to leaving the grounds.

We have limited seating in the arena for our players and are therefore unable to accommodate groups of parents or additional family wanting to join your group to observe. If you are bringing a large group of players and would like to have several observers with you- please reach out to our party coordinator about booking an official party package with us to receive a private room with guaranteed seating for your entire group.

What does “RENTAL PACKAGE” mean?2018-08-28T14:03:01-07:00

Rental packages include a G&G CM16 Raider Carbine rifle, its magazine, a full face mask, and chest protector.

What does a "SESSION ENTRY" include?2017-07-21T16:34:13-07:00

A session is a predetermined 4 hour period of time. Each day of the week has its own dedicated session times. Essentially you choose the day you want to play and then one of the available sessions. Please refer to the “Reservation Restrictions” section of this page in terms of availability.

What should the players wear?2018-04-20T14:46:36-07:00

Recommended attire includes gym shoes, jean pants and a jacket like a hoodie or a sweatshirt. Gloves are also recommended but not required.

Players are welcome to wear shorts and short sleeves, but it is not at all recommended. BBs will hurt on bare skin and you may leave with markings on your skin where you were hit. We do not have any clothing to borrow if you decide after a game or two that you wish you would’ve come dressed in the recommended attire. 

Is there anything my group will NEED to have to play?2017-08-19T21:52:29-07:00

Every player must have a waiver signed by the player and their guardian (if under the age of 18). This waiver is completed entirely online by clicking the “PLAYER WAIVER” tab. We also have electronic kiosks available in our lobby.

How far in advance should I reserve?2017-09-01T10:31:12-07:00

Our weekend sessions tend to book out for coupon user reservations about a week in advance, especially for Saturdays. It is our most popular day for play and therefore will fill up quickly.

Do Reservations have restrictions?2018-08-09T13:35:33-07:00

Yes. We can only accept a certain amount of coupon reservations per session. This does not mean you cannot use your coupon on the day you want, it merely means that without a reservation we cannot guarantee that a rental gun will be available for you. This is especially important to keep in mind for Saturday sessions.

If you are using a coupon, please be aware that unless specified on the coupon it cannot be used toward party packages, overnighters, special events, rollovers, extra bbs, extra rentals, proshop purchases, repairs or anything other than what is stated on the coupon. Please call in advance to inquire on any restrictions or availability. 

What if I want to watch the game play?2017-08-19T22:03:58-07:00

At this time, we don’t provide an overlook into the arena. While we have windows around the outer perimeter of our arena, you may not be able to see the game play once players are in the inner rooms of the field.

Proper Face Protection2018-04-06T11:19:14-07:00

Face protection must be either a full single piece face mask that covers eyes, ears, nose and mouth in hard plastic or metal mesh or you can wear a half/half set-up.


Lower face pro must be hard plastic or metal mesh and your eyes must be protected by sealed eye wear with a strap that goes all the way around the back of the head. Eye glasses, safety glasses and shooting glasses CANNOT be worn as the sole eye protection for game play under any circumstance.


Under no circumstances will we allow neoprene, shemagh, balaclava, ski mask, bandana or any other cloth as face protection when used on its own.

Can I bring melee weapons?2018-08-09T13:35:53-07:00

Yes!! As long as they are not made of hard plastics or have sharp corners, you can use them in battle. If you aren’t sure, bring it with you and check with a ref when you arrive.

Melee weapons cannot be bags of candy, bean bags, water balloons or anything else that could break and spray its contents if popped upon impact.

Can I bring my own BBs?2019-09-25T09:12:40-07:00

No. We offer custom colored BBs that are required for use in our arena. They are colored to be recognizable and any excess can be brought back to the arena. If any player is caught using personal BBs, they will be asked to empty their magazines and hand over any other personal BBs until the end of their session.

Our custom bbs are manufactured by Umarex specifically for legal airsoft fields nation-wide and are only available to legal fields. They have been rigorously tested by Echo1 USA, KWA, G&G and Umarex for quality. They have passed with flying colors and have been approved for use under warranty. They will not break within your magazine or your gun. We require them to be used within our own personal rental fleet as well and therefore wouldn’t put anything cheap, dented, seamed, unpolished or otherwise unsavory into our magazines.

Can I bring a riot shield?2020-05-17T20:20:38-07:00

Of course! You may not be able to use it during every game though. The refs will let you know at the start of every game. You will not be allowed to shoot at an enemy from behind the riot shield, you cannot hold the riot shield while a friend or friendly fires from behind you and the shield and you cannot prop the shield up and fire from behind it. 

The referees will demonstrate the rules of how the shield can and cannot be used at the start of the sessions. 

The riot shields must also not have any sharp edges, splinters or protruding exposed screw tips that may harm other players.

As a heads up before your arrival, riot shields made of plexiglass or acrylic don’t hold up well and you may see denting, shattering and/or holes in your shield after playing. We see denting and shattering of plexiglass even in PeeWee play where the guns are shooting at 200fps, let alone in general sessions where the limit is 350fps. This is also why we do not allow any face protection where plexiglass is involved.

Regardless of what a sales site or forum says, plexiglass is not airsoft friendly for long-term use. If you’re looking to purchase a good shield from a reputable company, look for one that is made of lexan polycarbonate. If you’re building one, avoid plexiglass, yes it’s cheap and lexan is expensive, but if you spend $30 on plexiglass and materials and an hour building it and it shatters or is damaged after every session you play meaning you have to build another- it financially makes more sense using either a different material or spending more the first time on a lexan shield that will last a long time without damage. We’ve seen players make shields out of plywood, cut in half trash cans, among other thicker materials and these tend to hold up better than the plexiglass. Be prepared that your riot shield will be shot at (a lot) as opponents advance towards you in an effort to hold you back from advancing or cause you to pull back from your position. Keep this in mind during purchase, building and gameplay. 

We are not responsible for any damage caused to your shield. 

Can I use grenades?2020-08-05T12:00:38-07:00

You can use sound grenades like “ThunderBs”, rubber grenades, EG67, tornado grenades or reusable grenades used with an M203 launcher. We allow the use of BANG 22 but with no higher than Level 2 cartridges (brown tip). Master Mikes are only allowed in Full Force nights. 

You cannot use flash bang grenades, smoke grenades, metal replicas, VTG grenades, “Easter Egg” grenades, baking soda/vinegar grenades or any type of grenade that expels a food product (ie: TAGinn AFG6). We do not allow any pyrotechnic with a smoke component.

Can I use Tracer Units & BBs2019-07-01T15:26:44-07:00

You are more than welcome to bring in a Tracer Unit. You must purchase house Tracer bbs. It is important to note however, that you cannot bring back any unused tracer bbs nor can you bring tracer bbs from home.  

I need a spring change. When should I bring it in?2017-08-19T22:07:22-07:00

We ask for about 24 hours to complete a spring change. It does not often take this long, however our techs work on a first come first serve basis for repairs and spring changes. If you bring in your gun the day you want to play, we cannot guarantee if will be ready for you to use, and you will need to rent a gun.

Please bring your gun in as early in the week as you can if you intend to use it during the week or on the weekends.

How much does a spring change cost?2017-08-19T22:07:52-07:00

A spring change costs between $25 and $35 dollars depending on the gun and whether or not you purchased the gun from us. The cost includes the charge for the spring and the labor. Please drop your gun off at least 24-48 hours in advance of intended game play to allow for adequate time for the technicians to complete the change.

Are Concessions Discounted for Contracted Groups?2019-08-07T13:40:55-07:00

VIPAirsoft does not allow any outside food or drink to be brought into the facility except cake. All of our private arena rentals have food package add-on options available and amounts provided are based on the contracted amount of players and package size booked. Any food package add-ons must be added to your event in writing at least 48 hours in advance if not originally added at time of contract. 


Any food purchased the day of your event will be available at a la carte pricing and is subject to staff availability. 

Can I Cancel an Arena Rental?2017-08-16T17:51:10-07:00

VIPAirsoft requires a five (5) business days (Monday-Friday) notice of cancellation prior to the date of your scheduled event. Deposits become nonrefundable five (5) days prior to your scheduled event. Groups that are “no-show” for their event will be responsible for the full contracted value of the event. Non-payments for moneys due will disqualify your group from any future events until payments have been rendered.

How is Payment Accepted for Arena Rental?2018-03-22T12:38:03-07:00

Payment is due at the start of the event. We accept Visa, MasterCard, Amex and cash. Groups that require a PO to make payment, must pay their contracted cost prior to the start of the event. Contracted events must pay in single payment. We cannot accept individual payments player by player. Additional costs incurred with a la carte food purchases or extra players over the contracted amount are due at time of services rendered.

Is Rental Equipment Available for Private Parties?2017-08-16T17:51:10-07:00

VIPAirsoft employs a talented team of knowledgeable staff ready to assist you in building out your event whether it be to just have fun, focus on specific topics/missions or develop a comprehensive training experience. Our arena is equipped with additional tools to enhance your experience with us and include fog machines, lasers, audio and use of our breach doors.

Basic rental equipment is included in all events. This package includes high-end G&G CM16 Raider Carbine AEG Rifles, a rifle magazine, full face mask and basic chest protector.

NOTE: We do not supply pistols, specialty weapons or volunteer enemies.

How do I Rent the Arena?2017-08-16T17:51:10-07:00

Complete our online request form for pricing and availability and our Event Coordinator will contact you with a quote within 1-2 business days.

Please carefully review the information within the quote as well as the corresponding contract to review the details requested and to book your event. Events are not confirmed until the signed electronic contract has been returned and the required deposit has been paid. Requests are recommended to be submitted at least two (2) full weeks prior to the proposed date of your event as the event contract must be returned at least one (1) full week prior to your event to avoid late fees.

Our Event Coordinator is available to answer any additional questions you may have.

If my child is 8 or 9, do they HAVE to do PeeWee?2018-04-17T15:38:04-07:00

No! The ages are more of a recommendation and are not a rule. We’ve found that players aged 8-9 who are involved in organized sports tend to be ready and have more fun in the general session game play and party packages. If your player is 8-9 years old, has never played airsoft and isn’t involved in sports or team activities, we recommend trying PeeWee first. 

Can I still order extra food or bbs?2018-04-17T14:50:11-07:00

Yes. If you book a party package that does not include pizza or drink refills, you can add them to your final bill as you go; they will just be priced at the a la carte cost. If you need additional bbs beyond what comes with your package, they are $5 for each extra bag of 1000bbs and can also be added to your bill. 

Do we play privately or with everyone else?2018-04-17T14:48:35-07:00

Our PeeWee packages are for our younger players ages 6-8/9 years old and they play separately from the other players at the facility. The reason being that most of our Peewees are 6 or 7 years old, play with lower powered equipment and their game styles are easier to comprehend. 


Our general package parties play alongside the other players that are here for the session that you’re choosing to host within. Most of our players are between the ages of 10-16 years old. We tend to see most of our older players on adult nights or during our late Friday and Saturday sessions. If you would prefer to have only your group on the field playing- you can consider renting the facility for your own private use. This option is available at both locations although availability for private event differs from Gilbert to Phoenix. 

Is there a minimum amount of players I need to bring?2020-09-16T18:48:33-07:00

Our PeeWee packages (spring shotgun airsoft and CO2 NERF) have a minimum of 10 players and our General packages (Classic, Deluxe, Ultimate and Extreme) have a minimum of 5 players to host. 

While you’re not required to bring that many people, you are financially responsible for the minimum amount of players. This allows at least a 5 on 5 private game play for PeeWee and a team size for general play. 

We currently have a maximum of 4 non-playing observers for parties. 

Is there a required deposit to book my party?2018-04-17T14:42:06-07:00

There is a $50 minimum deposit due upon reservation booking for your party package. This confirms your reservation. Your deposit is credited back to you on your final bill. 

Your party referee2018-04-17T14:38:56-07:00

Your party will have a dedicated referee who will help you run your event. They will show your players how to use the rental guns an be your go-to for any questions, concerns or issues during your event. They will also coordinate with concessions for your food and drinks and assist in your check-out process. 

Are paper products included?2018-04-17T14:28:58-07:00

Yes! When you host an official VIPAirsoft party package, we provide all of your plates, forks, knives and napkins. We also have a knife to cut your cake as well as candles and a lighter in case you need them! It is all included in the cost of your party and we do not charge a “cake cutting fee”.

Can I bring a birthday cake in?2018-04-17T14:27:30-07:00

If you are hosting an official VIPAirsoft party package with us- yes! You are more than welcome to bring in a birthday cake or ice cream with you. We will also allow bringing in cookies or cupcakes instead of a cake if that is your preferred birthday treat. 

We have fridges and freezers in the back for your convenience. 

Snack trays, food platters of any kind or other food products stacked up like a cake are not considered a birthday confectionary and therefore are not allowed into the facility. 

Will I get a private room for celebrating?2018-04-17T14:25:17-07:00

Yes! All of our VIPAirsoft party packages come with a private party room for celebrating. Tables and chairs are set up according to your reservation numbers. Tables are decorated with party tableclothes. 

We do not provide balloons or streamers because each party wants to celebrate differently and with so many players in our facility, we don’t want to risk the exposure to a latex allergy. That being said, if you are planning to bring balloons, please only bring mylar balloons. 

How do I book my event?2018-04-17T14:20:13-07:00

You can book online through the Event Request Form or by calling our Event Coordinators! If you book through the form, you will hear from one of our coordinators within 24-48 hours with your confirmation email, if you paid your deposit online, or they will contact you for the deposit and confirm the information in your form. 


We don’t automate our bookings because airsoft has so many unique needs, that we prefer to communicate directly with you. This ensures that we schedule you according to your needs, group size and overall availability. 

What is the required deposit?2018-03-22T12:42:23-07:00

Groups of 0-75 players require a $100 deposit upon contract signature. Groups of 100+ require a $500 deposit upon contract signature. Deposits must be received in order to schedule your event and secure your facility access. We cannot schedule private events “on good faith”. 


Deposits can be paid over the phone with one of our events coordinators, online via the invoice sent with the contract, within the contract or in person at one of our locations. 

Receive Your Birthday Special!

Share your birthday with us to earn exclusive coupons! Plus a special Discount just for registering!

Terms and Conditions of Use

VIP Airsoft ("us", "we", or "our") operates the website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Please read through carefully to make sure you understand our terms and conditions before proceeding.

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on VIP Airsoft’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on VIP Airsoft’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by VIP Airsoft at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on VIP Airsoft’s web site are provided “as is”. VIP Airsoft makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, VIP Airsoft does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall VIP Airsoft or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on VIP Airsoft’s Internet site, even if VIP Airsoft or a VIP Airsoft authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on VIP Airsoft’s web site could include technical, typographical, or photographic errors. VIP Airsoft does not warrant that any of the materials on its web site are accurate, complete, or current. VIP Airsoft may make changes to the materials contained on its web site at any time without notice. VIP Airsoft does not, however, make any commitment to update the materials.

6. Links

VIP Airsoft has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by VIP Airsoft of the site. Use of any such linked web site is at the user’s own risk.

7. OneSignal

OneSignal’s provides SDKs to mobile app developers and websites, and data and analytics services to other data partners and advertisers. These web and mobile SDKs permit app developers and websites to send, manage, optimize and customize push notifications to their users.
You may in most cases opt out of receiving push notifications by going to your device “Settings” and clicking on “Notifications,” and then changing those settings for some or all of the apps on your device.
For the full terms and conditions of OneSignal, Click here

8. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  1. Email address
  2. First name and last name
  3. Phone number
  4. Cookies and Usage Data

9. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

10. Session Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.
Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

11. Site Terms of Use Modifications

VIP Airsoft may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

12. Governing Law

Any claim relating to VIP Airsoft’s web site shall be governed by the laws of the State of Arizona without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.