Arena FAQs

ARENA: Thursday: 4pm - 8pm

PROSHOP: Thursday: 10am - 8pm

Arena FAQs 2017-07-27T19:41:58+00:00
What is included in a rental package? 2017-08-16T17:51:10+00:00

Rental packages include the gun (High-end G&G M4 Carbine AEG Rifle), one magazine, a full face mask, and chest protector. We do not rent gloves, jackets, pants or pistols.

Where can I get a waiver? 2017-08-16T17:51:09+00:00

Every player requires a signed waiver by the player and their parent or legal guardian. They are electronic and completed online via our website under the “PLAYER WAIVER” tab. We have kiosks available in the lobby as well.

Do I need to make a reservation? 2017-08-16T17:51:10+00:00

Groups of 4 or more must make a reservation at least 24hrs in advance. We cannot make same day reservations.

Do you offer Coupons or Discounts? 2017-08-16T17:51:10+00:00

If you are looking for coupons, please check your Entertainment book and local magazines.

Coupons cannot be used with any party package deals or during special events like Lock-ins, summer camps or classes unless specified. They do not count towards any rollovers.

Do I get a discount if I don’t play the whole session? 2017-08-16T17:51:10+00:00

No. We don’t offer any discounts for showing up after the session start or if you choose to leave before the session ends. There are no pro-rated prices for these instances.

Are Concessions Discounted for Contracted Groups? 2017-08-16T17:51:10+00:00

VIPAirsoft does not allow any outside food or drink to be brought into the facility except cake. We do however, offer discounted concessions food packages to all contracted groups. All concessions packages must be added to your contract at least two (2) business days prior to your event to qualify for the discounted package rates.

Any food purchased the day of your event will be available at a la carte pricing and is subject to staff availability. If you are interested in having concessions available for your event, please choose the correct option in the event request form and/or notify the Event Coordinator. Failure to notify our Event Coordinator of concessions request may result in an inability to accommodate food orders.

Can I Cancel an Arena Rental? 2017-08-16T17:51:10+00:00

VIPAirsoft requires a five (5) business days (Monday-Friday) notice of cancellation prior to the date of your scheduled event. Deposits become nonrefundable five (5) days prior to your scheduled event. Groups that are “no-show” for their event will be responsible for the full contracted value of the event. Non-payments for moneys due will disqualify your group from any future events until payments have been rendered.

How is Payment Accepted for Arena Rental? 2017-08-16T17:51:10+00:00

Payment is due prior at the start of the event. We accept Visa, MasterCard, Amex and cash. Gift cards are not accepted for rental payment. Contracted events must pay in single payment. We cannot accept individual payments player by player. Additional costs incurred with a la carte food purchases or extra players over the contracted amount are due at time of services rendered.

Is Rental Equipment Available for Private Parties? 2017-08-16T17:51:10+00:00

VIPAirsoft employs a talented team of knowledgeable staff ready to assist you in building out your event whether it be to just have fun, focus on specific topics/missions or develop a comprehensive training experience. Our arena is equipped with additional tools to enhance your experience with us and include fog machines, lasers, audio and use of our breach doors.

Basic rental equipment is included in all events. This package includes high-end G&G CM16 Raider Carbine AEG Rifles, a rifle magazine, full face mask and basic chest protector.

NOTE: We do not supply pistols, specialty weapons or volunteer enemies.

How do I Rent the Arena? 2017-08-16T17:51:10+00:00

Complete our online request form for pricing and availability and our Event Coordinator will contact you with a quote within 1-2 business days.

Please carefully review the information within the quote as well as the corresponding contract to review the details requested and to book your event. Events are not confirmed until the signed electronic contract has been returned and the required deposit has been paid. Requests are recommended to be submitted at least two (2) full weeks prior to the proposed date of your event as the event contract must be returned at least one (1) full week prior to your event to avoid late fees.

Our Event Coordinator is available to answer any additional questions you may have.

Can I bring my own gear? 2017-08-16T17:51:10+00:00

Players are allowed to bring in their own equipment. However, it MUST be within our field regulations of 350fps. It will be tested upon your arrival to ensure it meets our standards. BBs brought from home are not allowed. Custom colored arena bbs are required.
Players are allowed to bring in their own equipment. However, it MUST be within our field regulations of 330fps. It will be tested upon your arrival to ensure it meets our standards.

What should I wear? 2017-08-16T17:51:10+00:00

Gym shoes, jeans and a jacket. Gloves are also recommended but not required.

Can I bring my own food and drinks? 2017-08-16T17:51:10+00:00

Please don’t bring outside food or drink, including bottled water. Cake and ice cream is allowed for those groups hosting party packages with us. Exceptions would include players with food allergies or medical dietary restrictions that would prevent an individual from choosing one of our concessions items.

What is a session? 2017-06-23T19:20:24+00:00

A session is a predetermined 4 hour block of time with game scenarios running 5-7 minutes each.
a. A session is 4 hours long. Public sessions are open to any age and any size group that wants to play. Players will play alongside others that show up for the same session. Players do not need to play the entire session if they don’t want to, however sessions are not prorated.

Do you have lockers for my things? 2017-06-23T19:20:24+00:00

We do not provide lockers for personal belongings at this time. Anything you don’t feel comfortable leaving on the tables, please either leave it in your vehicle or at home. We are not liable for stolen items.

What if I want to watch the game play? 2017-06-23T19:20:24+00:00

At this time, we don’t provide an overlook into the arena. While we have windows around the outer perimeter of our arena, you may not be able to see the game play once players are in the inner rooms of the field.

Can I bring melee weapons? 2017-06-23T19:20:24+00:00

Yes!! As long as they are not made of hard plastics or have sharp corners, you can use them in battle. If you aren’t sure, bring it with you and check with a ref when you arrive.

Melee weapons cannot be bags of candy, bean bags, water balloons or anything else that could break and spray its contents if popped upon impact.

I’m bringing a large group. When should we arrive? 2017-06-23T19:20:24+00:00

Please arrive at least 10 minutes prior to the start of the party or session. This will allow our staff to check everyone in, ensure valid waivers, chrono any personal equipment, and have a referee review our field rules.

FPS Limits 2017-06-23T19:20:24+00:00

The maximum FPS limit is 330 with no exceptions. This is a safety assurance for our staff and players. It doesn’t matter the type of airsoft gun it is or if its electric or gas.

While you can bring your own gun (as long as it shoots within our FPS limits), you must use our custom house bbs for play.

How old do I have to be to play? 2017-06-23T19:20:24+00:00

Players 6-8/9yrs are considered our “PeeWee players”. Players 10+ are general players and are separated by ability during busier sessions.

I need a spring change. When should I bring it in? 2017-06-23T19:20:24+00:00

We ask for about 24 hours to complete a spring change. It does not often take this long, however our techs work on a first come first serve basis for repairs and spring changes. If you bring in your gun the day you want to play, we cannot guarantee if will be ready for you to use, and you will need to rent a gun.

Please bring your gun in as early in the week as you can if you intend to use it during the week or on the weekends.

How much does a spring change cost? 2017-06-23T19:20:24+00:00

A spring change costs between $25 and $35 dollars depending on the gun. The cost includes the charge for the spring and the labor. Please drop your gun off at least 24-48 hours in advance of intended game play to allow for adequate time for the technicians to complete the change.

Proper Face Protection 2017-06-23T19:20:24+00:00

Face protection must be either a full single piece face mask that covers eyes, ears, nose and mouth in hard plastic or metal mesh or you can wear a half/half set-up. Lower face pro must be hard plastic or metal mesh and your eyes must be protected by sealed eye wear. Eye glasses, safety glasses and shooting glasses CANNOT be worn as the sole eye protection for game play under any circumstance.

Can I use my own BBs? 2017-06-23T19:20:24+00:00

No. We offer custom colored BBs that are required for use in our arena. They are colored to be recognizable and any excess can be brought back to the arena. If any player is caught using personal BBs, they will be asked to empty their magazines and hand over any other personal BBs until the end of their session.

Our custom bbs have been rigorously tested by Echo1 USA, KWA, G&G and Umarex for quality. They have passed with flying colors and have been approved under warranty. They will not break within your magazine or your gun. We require them to be used within our own personal rental fleet as well and therefore wouldn’t put anything cheap, dented, seamed, unpolished or otherwise unsavory into our magazines.

Can I use grenades? 2017-06-23T19:20:24+00:00

You can use sound grenades like “ThunderBs”, rubber grenades, tornado grenades or reusable grenades used with an M203 launcher. You cannot use flash bang grenades, smoke grenades, metal replicas, VTG blank firing grenades, or “Easter Egg” grenades.

Can I bring a riot shield? 2017-06-23T19:20:24+00:00

Of course! You may not be able to use it during every game though. The refs will let you know at the start of every game. You will not be allowed to shoot at an enemy from behind the riot shield.

The riot shields must also not have any sharp edges, splinters or protruding exposed screw tips that may harm other players.

VIP Platoon Memberships 2017-08-16T20:42:45+00:00

Tier 1 Member: $75/Year – Single Player

Family Membership: $125/Year – Up to 2 Players ($10 each additional player up to 4)

Family Upgrade Option: $50 additional

Adult Discount Play 2017-08-16T20:42:45+00:00

Players over the age of 18 with a valid ID are welcome on Thursdays (specific arena weeks below). Entry is only $10! Mini Milsim play may be available with group consensus and enough players.

Gilbert Arena: 1st & 3rd Thursdays
Phoenix Arena: 2nd & 4th Thursdays

PeeWee Play 2017-08-16T20:42:45+00:00


Players under the age of 9 get to come in and for $20 play peewee airsoft or NERF. General game play for our older players will still be available and will play separately from PeeWee.

We are not able to offer PeeWee play during Spring, Fall and Winter School breaks. PeeWee discounted rates cannot be combined with party packages or other discounts. Given that this is a walk-in available PeeWee play, we are unable to guarantee other peewee players will be in attendance.

Weekdays 2017-08-16T20:42:45+00:00

• Entry Only $17
• Entry w/ 1000 bbs $20
• Rental Package $15
• Single Session Rollover $5
• 1000 BBS $5
• 4000 BBS $15
• Mask Rental Only $5
*All day rollover applies for same day play only

Saturdays & Sundays 2017-08-16T20:42:45+00:00

• Entry Only $22
• Entry w/ 1000 bbs $25
• Rental Package $15
• All Day Rollover $10
• 1000 BBS $5
• 4000 BBS $15
• Mask Rental Only $5
*All day rollover applies for same day play only

Arena Hours / Gameplay Sessions 2017-08-09T22:48:13+00:00

Monday: Private Events Only

Tuesday: 4pm-8pm

Wednesday: 4pm-8pm

Thursday: 4pm-8pm

Friday: 12pm-4pm | 4pm-8pm | 8pm – 12am

Saturday: 10am – 2pm | 2pm – 6pm | 6pm – 10pm

Sunday: 12pm-4pm | 4pm – 8pm

Pro Shop Hours 2017-08-09T22:47:14+00:00

Monday: 11am-5pm

Tuesday: 10am-8pm

Wednesday: 10am-8pm

Thursday: 10am-8pm

Friday: 10am-10pm

Saturday: 10am-10pm

Sunday: 11am-8pm