Prepaid reservations processed online through our reservations calendar are the only way to guarantee entry into any session.
We cannot guarantee walk-in spaces will be available for any given session nor can we guarantee a specific amount of walk-in spots. Walk-in spots that are available, will be on a first-come, first-serve basis and will be opened for purchase no earlier than 30 minutes prior to your intended session start. Walk-in spots are at an increased entry cost and are not applicable for any online discount rates.
Additionally- as a reminder, we are only accepting limited discount programs at this time with limits on how many players can use them per session. To find out whether your program is being accepted, for availability or for REQUIRED advance reservations, please email or call the Events Coordinator at email@example.com 480-507-9420 x2 or 602-491-9149 x2. No coupons, certificates or discount programs will be accepted without an advance reservation.
Players have until 2 hours prior to their session to reschedule or cancel. Any cancellations after that time would result in the forfeiture of their prepaid funds. All applicable cancellations receive their refunds onto an electronic credit code applied to the email address on file in the reservation. No-shows would also result in the forfeiture of prepaid funds. We do not refund to cash or card. With the limited occupancy limits for sessions, we and other players rely on the calendar to know how many spots are available in a timely manner.
Please arrive at least 10-15 minutes prior to the start of your session. This will allow our staff to check everyone in, ensure valid waivers, speed test any personal equipment and have a referee review our field rules.
Players 6-8/9yrs are considered our “PeeWee players”. We will allow players as young as 8 in general session but we recommend that players age 8-9 have either already played competitive airsoft (not just shooting at the wall in the backyard), are involved in team athletics or are “rough and tumble”. We’ve found that players age 8-9 who are involved in sports are typically ready to move up to general session anyway.
It is recommended that players dress appropriately in pants and a jacket (like a hoodie or sweatshirt). Gloves are also recommended. We do not have clothing, gloves or shoes available for rent.
We will not allow any player on the field unless they are wearing closed toe, closed heel shoes like gym shoes or boots. No entry will be granted to players wearing flip flops, high heels, crocs, or other similar open toe/open heel shoes. Staff hold the right to refuse entry to any player they deem is not wearing appropriate footwear or clothing.
While players are not technically required to have pants and long sleeves on, be aware that any player who wears inappropriate clothing options like tank tops, short sleeves, shorts and/or leggings, that they will be more likely to leave with skin marks or injuries. We do not have any clothing to borrow if you decide after a game or two that you wish you would’ve come dressed in the recommended attire.
Every player requires a signed waiver by the player and their parent or legal guardian. They are electronic and completed online via our website under the “PLAYER WAIVER” tab. We have kiosks available in the lobby as well.
These waivers do not print or download.
We have built in a 30 minute time buffer between sessions to decrease the amount of people in the facility at once, allowing for the first group to exit the facility before the next group arrives. Our staff will also be using this time to sanitize the staging area and frequently touched surfaces.
The maximum FPS limit is 350 for Non-HPA guns and 300 for HPA guns with no exceptions. This is a safety assurance for our staff and players. It doesn’t matter the type of airsoft gun it is or if its electric or gas. FPS must be met when used with our required 0.20g house bbs.
While you can bring your own gun (as long as it shoots within our FPS limits), you must use our custom house bbs for play.
General Field Rules
- ALWAYS wear eye protection. Even for observation.
- Point your gun UP with your mag OUT and finger OFF the trigger when not in gameplay.
- Aim for the center of mass. Avoid the head, face and groin.
- Don’t climb on or hang off of walls, windows, scaffolding, pipes, barrels, cabinets or railings.
- Don’t shoot at lights, cameras, fire safety equipment or fans.
- Physical and verbal violence or threats will not be tolerated.
- Respect the rules, referees, staff and other players.
These are the most general of our field rules. We do not post individual game rules. There will be additional rules given by the referees at the start of the sessions.
We do not allow for any non-playing observers or friends who “just wanna hang out” or “just wanna watch”. We have limited table space available in the staging area where players sit in-between games and where they put their things so we need to ensure that we have adequate space for those players who are paying to participate.
This is also an important safety measure for our players and staff. We want our staff to focus on watching for safety of our players while in the field and in the staging area as opposed to trying to keep track of observers who may be wandering around the facility, trying to enter the field space, touching players’ belongings or who may not be following the safety precautions like wearing eye protection within the staging area.
If you are a parent who insists upon staying, you may be asked to remain at the high-top counter outside of the staging area to ensure space capacity at the tables for our players as well as to maintain safety standards within the staging area space. Please be mindful that our policy on No Outside Food still applies to any parent observers.
If you are bringing a large group of players and would like to have several observers with you- please reach out to our party coordinator about booking an official party package with us to receive a private room with guaranteed seating for your entire group.
Rental packages include the gun (High-end M4 Carbine AEG Rifle), one magazine, a full face mask, and chest protector. We do not rent additional magazines, gloves, jackets, pants, footwear or pistols.
You can prepay for rental equipment via the GREEN link in your confirmation email after you’ve booked your prepaid session entry. Prepaying for rentals give you a discounted rate and will send you a digital QR code for each package purchased. You will be a sent a unique QR for each package and we will need each individual QR code to redeem each rental package. If you are purchasing rentals and will not be there for check-in, please be sure to send the email or a screenshot of each QR code to the player(s) who will be checking in. We cannot redeem packages based on a payment receipt or order number.
If you opt to wait and purchase rentals upon checkin, you certainly can!
Yes! Your Platoon Membership benefits are still available. Platoon Members are given platoon cards with unique codes specific to that member. If you are a current member, you will input your card code into the calendar’s blue code box. If you have an older membership that is still valid but started prior to the card release, reach out to Emilee at firstname.lastname@example.org to get a card issued to you or if you have lost your code.
We cannot and will not force any player, customer or staff member to wear PPE. Nor will we infringe upon any customer, player or staff’s right to medical privacy and we appreciate in advance, your understanding of that right to privacy.
We have always sanitized all of our masks and chest protectors after every use with hospital grade sanitizer and will continue to do so. We have also always thoroughly cleaned our staging area, proshop, facility and gear and are continuing to clean regularly throughout the sessions.
The only way to guarantee entry into any of the sessions is with a prepaid reservation. There is no guaranteed entry for walk-in players and will be based on session space availability. This policy will allow our staff to ensure that we are not overwhelming the facility which increases the gameplay experience for our players.
We are not allowing for any non-playing observers during general sessions to ensure we have enough spacing at the tables. We are limiting our official party packages to 4 non-playing observers. If you have a large group and need to accommodate a large amount of observers, please contact our Events Coordinator at extension 2 in the phone menu to discuss your options for hosting a private event instead. You can also submit an event request form online.
We have offset our session start times so that our staff have enough time to clean the staging area between the sessions and decrease cross traffic between the two session player groups.
We do ask that if you and/or your player(s) is/are sick or has been around someone who is sick, that you please stay home. We’re not going anywhere, so you’ll have plenty of chances to come play at a later date.
We do not recommend our players wear PPE during gameplay. It is vital that our players are able to breathe unimpeded to avoid passing out from lack of adequate oxygen during rigorous activity. Our players however, are already required to wear face protection that covers their eyes, ears, nose and mouth for gameplay and most gameplay occurs while players are 10ft apart from each other.
Players must be at least 10 years old to participate in an overnight lockin.
If you are looking for coupons, download our app via our mobile website, Google Play Store or through the Apple Store!
Coupons cannot be used with any party package deals or during special events like Lock-ins, summer camps or classes unless specified. Please double check for any restrictions on locations, purchase requirements and availability before arriving.
We also offer our Platoon Membership which offers unlimited discounts on session entry, proshop purchases, summer camp programs & more!
Players are allowed to bring in their own equipment. However, it MUST be within our field regulations. It will be tested upon your arrival to ensure it meets our standards. Any airsoft guns brought in cannot fire above 350fps or 300fps for HPA rifles with the required house 0.20g bbs, have a fully functioning in-tact trigger spring, attached trigger guard and must be semi-auto capable. If your gun can only fire 3-round burst and/or full auto, it will not be allowed within the field. We do not allow double triggers.
BBs brought from home are not allowed. Custom arena bbs are required.
No. We do not allow any outside food or drink, including bottled water. Cake or ice cream is allowed for only those groups hosting official VIPAirsoft party packages with us.
Face protection must be either a full single piece face mask that covers eyes, ears, nose and mouth in hard plastic or metal mesh or you can wear a half/half set-up.
Lower face pro must be hard plastic or metal mesh and your eyes must be protected by sealed eye wear with a strap that goes all the way around the back of the head.
Eye glasses, safety glasses and shooting glasses CANNOT be worn as the sole eye protection for game play under any circumstance. Mesh covering over the eyes is not allowed.
Under no circumstances will we allow neoprene, shemagh, balaclava, ski mask, bandana or any other cloth as face protection when used on its own.
Yes!! As long as they are not made of hard plastics or have sharp corners, you can use them in battle. If you aren’t sure, bring it with you and check with a ref when you arrive.
Melee weapons cannot be bags of candy, bean bags, water balloons or anything else that could break and spray its contents if popped upon impact.
No. We offer specific field BBs that are required for use in our arena and come included with your session entry. They are colored to be recognizable and any excess can be brought back to the arena. If any player is caught using personal BBs, they will be asked to empty their magazines and hand over any other personal BBs until the end of their session.
Our field bbs are manufactured by Umarex specifically for legal airsoft fields nation-wide and are only available to legal fields. They have been rigorously tested by Echo1 USA, KWA, G&G and Umarex for quality. They have passed with flying colors and have been approved for use under warranty. They will not break within your magazine or your gun. We require them to be used within our own personal rental fleet as well and therefore wouldn’t put anything cheap, dented, seamed, unpolished or otherwise unsavory into our magazines.
Of course! You may not be able to use it during every game though. The refs will let you know at the start of every game. You will not be allowed to shoot at an enemy from behind the riot shield, you cannot hold the riot shield while a friend or friendly fires from behind you and the shield and you cannot prop the shield up and fire from behind it.
The referees will demonstrate the rules of how the shield can and cannot be used at the start of the sessions.
The riot shields must also not have any sharp edges, splinters or protruding exposed screw tips that may harm other players.
RIOT SHIELD TIP:
As a heads up before your arrival, riot shields made of plexiglass or acrylic don’t hold up well and you may see denting, shattering and/or holes in your shield after playing. We see denting and shattering of plexiglass even in PeeWee play where the guns are shooting at 200fps, let alone in general sessions where the limit is 350fps. This is also why we do not allow any face protection where plexiglass is involved.
Regardless of what a sales site or forum says, plexiglass is not airsoft friendly for long-term use. If you’re looking to purchase a good shield from a reputable company, look for one that is made of lexan polycarbonate. If you’re building one, avoid plexiglass, yes it’s cheap and lexan is expensive, but if you spend $30 on plexiglass and materials and an hour building it and it shatters or is damaged after every session you play meaning you have to build another- it financially makes more sense using either a different material or spending more the first time on a lexan shield that will last a long time without damage. We’ve seen players make shields out of plywood, cut in half trash cans, among other thicker materials and these tend to hold up better than the plexiglass. Be prepared that your riot shield will be shot at (a lot) as opponents advance towards you in an effort to hold you back from advancing or cause you to pull back from your position. Keep this in mind during purchase, building and gameplay.
We are not responsible for any damage caused to your shield.
You can use sound grenades like “ThunderBs”, rubber grenades, EG67, tornado grenades or reusable grenades used with an M203 launcher. We allow the use of BANG 22 but with no higher than Level 2 cartridges (brown tip).
You cannot use flash bang grenades, smoke grenades, Master Mikes, metal replicas, VTG grenades, “Easter Egg” grenades, baking soda/vinegar grenades or any type of grenade that expels a food product (ie: TAGinn AFG6). We do not allow any pyrotechnic with a smoke component.
You are more than welcome to bring in a Tracer Unit. You must purchase and use our house Tracer bbs. It is important to note however, that you cannot bring back any unused tracer bbs nor can you bring tracer bbs from home.
What truly sets VIPAirsoft apart from our competitors?
We focus only on airsoft for our general sessions which allows us to ensure quality and regularly maintained rental equipment. Our staff are also able to focus on the safety issues surrounding airsoft without needing to be concerned with the different safety needs, gear restrictions, gameplay styles or rules for other sports like paintball or laser tag. Our proshop focuses only on airsoft gear, upgrades, parts and repairs, which also allows us to stock quality inventory in an ever changing market. We rigorously test every new gun, gear and part we intent to carry to ensure that it meets our expectations so we know it will meet yours. A task which would be difficult to do if we tried to focus on too many sports.
Our company employs, insures and fully trains our entire staff. This allows us to ensure that each of our staff are trained in the same safety expectations throughout all of our locations, share the same game book and rules and we (and you!) can trust that our staff are accountable. Utilizing employed staff as opposed to volunteers, provides our staff stability and trust in our company, and also allows our customers the well-being that we are accountable for our staff, that our staff have appropriate knowledge and training and that they have been approved to assist in activities like overnight lockins, party packages and private events. It also gives our players and customers a chance to get to know our staff! It’s not uncommon to have referee requests for our birthday parties and technician requests for repairs because they know they can count on their experience and that the staff will be there.
Most importantly? We have over 10 years of experience in running our airsoft field! We’ve taken everything we’ve learned over the last decade and continue to grow and improve to provide our customers the safety and quality you expect in a fun, exciting environment! We love that we are family owned and operated because it allows us to continue to be passionate about the sport and be passionate about providing an incredible experience to all of our players and proshop customers, near and far.
Complete our online request form for pricing and availability and our Event Coordinator will contact you with a quote within 1-2 business days.
Please carefully review the information within the quote as well as the corresponding contract to review the details requested and to book your event. Events are not confirmed until the signed electronic contract has been returned and the required deposit has been paid. Requests are required to be submitted at least two (2) full weeks prior to the proposed date of your event as the event contract must be returned at least one (1) full week prior to your event to avoid late fees.
Our Event Coordinator is available to answer any additional questions you may have.
Groups of 0-50 players require a $100 minimum deposit upon contract signature. Groups of 75+ require a 50% deposit upon contract signature. Any Private Event of any size booked within 1 week of the desired date will incur a 10% late reservation fee and require 50% down non-refundable deposit. Deposits must be received in order to schedule your event and secure your facility access. We cannot schedule private events “on good faith”.
Deposit payment information is provided by the customer within the contract.
VIPAirsoft does not allow any outside food or drink to be brought into the facility except cake. All of our private arena rentals have food package add-on options available and amounts provided are based on the contracted amount of players and package size booked. Any food package add-ons must be added to your event in writing at least 48 hours in advance if not originally added at time of contract.
Any food purchased the day of your event will be available at a la carte pricing and is subject to staff availability.
VIPAirsoft requires a five (5) business days (Monday-Friday) notice of cancellation prior to the date of your scheduled event. Deposits become nonrefundable five (5) days prior to your scheduled event. Groups that are “no-show” for their event will be responsible for the full contracted value of the event. Non-payments for moneys due will disqualify your group from any future events until payments have been rendered.
Basic rental equipment is included in all events. This package includes high-end M4 Carbine AEG Rifles, a rifle magazine, full face mask and basic chest protector.
NOTE: We do not supply pistols, specialty weapons or volunteer enemies.
Every player must have a waiver signed by the player and their guardian (if under the age of 18). This waiver is completed entirely online by clicking the “PLAYER WAIVER” tab. We also have electronic kiosks available in our lobby.
Payment is due at the start of the event. We accept Visa, MasterCard, Amex and cash. Groups that require a PO to make payment, must pay their contracted cost prior to the start of the event. Contracted events must pay in single payment. We cannot accept individual payments player by player. Additional costs incurred with a la carte food purchases or extra players over the contracted amount are due at time of services rendered.
You can book online through the Event Request Form or by calling our Event Coordinators! If you book through the form, you will hear from one of our coordinators within 24-48 hours with your confirmation email, if you paid your deposit online, or they will contact you for the deposit and confirm the information in your form.
There is a $50 minimum deposit due upon reservation booking for your party package. This confirms your reservation. Your deposit is reflected as a credit on your final bill due the day of your event.
We don’t automate our bookings because airsoft has so many unique needs, that we prefer to communicate directly with you. This ensures that we schedule you according to your needs, group size and overall availability.
Yes. If you book a party package that does not include pizza or drink refills, you can add them to your final bill as you go; they will just be priced at the a la carte cost. If you need additional bbs beyond what comes with your package, they are $5 for each extra bag of 1000bbs and can also be added to your bill.
Our PeeWee packages are for our younger players ages 6-8/9 years old and are hosted in the mornings outside of general session times. The reason being that most of our Peewees are 6 or 7 years old, play with lower powered equipment and their game styles are easier to comprehend. It also allows the PeeWee party to have use of the entire arena as opposed to a small section and gives our PeeWee parents more opportunity to move about the staging area.
Our general package parties play alongside the other players that are here for the session that you’re choosing to host within. Most of our players are between the ages of 10-16 years old. We tend to see most of our older players on adult nights or during our late Friday and Saturday sessions.
If you would prefer to have only your group on the field playing- you can consider renting the facility for your own private use. This option is available at both locations off-hours from general session times and requires at least 1-2 weeks advance notice for scheduling and contract processing.
Our PeeWee package has a minimum of 10 players and our General packages (Classic, Deluxe, Ultimate and Extreme) have a minimum of 5 players to host.
While you’re not required to bring that many people, you are financially responsible for the minimum amount of players. This allows at least a 5 on 5 private game play for PeeWee and a team size for general play.
We allow for a maximum of 4 non-playing observers for parties.
Your party will have a dedicated referee who will help you run your event. They will show your players how to use the rental guns an be your go-to for any questions, concerns or issues during your event. They will also coordinate with concessions for your food and drinks and assist in your check-out process.
Unlike other party facilities, we don’t schedule out your time with us as far as how much of your party time is gameplay, when you eat and when you celebrate. Each party is different and has different needs, packages and agendas. That being said, if you want to play the entire time and aren’t buying pizza or doing a cake celebration- you are more than welcome to do so! If you want to set out your pizza and allow your players to pop in and out grabbing slices between games- that works too! If you want to break all together for pizza, cake or gifts, that’s great too; just let your party referee know upon arrival. They are going to be your best resource in determining when it would be the best time for your specific session to break so players don’t miss out on certain game styles.
On average, parties who are breaking altogether for pizza do so within the second hour or the top of the third hour and those who are breaking for cake, do so at the top of the last hour.
Any celebrations, meetings, etc must be contained within your designated session or contracted time frame. We are unable to accommodate timing overflow.
All of our VIPAirsoft party packages come with session entry for the players, rental packages per player, bbs (amount dependent on the package you choose to book), a private party room with tables and chairs set up for celebrating, paper products and a party referee host to assist your group.
Tables and chairs are set up according to your reservation numbers.
We do not provide balloons or streamers because each party wants to celebrate differently and with so many players in our facility, we don’t want to risk the exposure to a latex allergy. That being said, if you are planning to bring balloons, please only bring mylar balloons.
When you host an official VIPAirsoft party package, we provide all of your plates, forks and napkins. We also have a knife to cut your cake as well as candles and a lighter in case you need them! It is all included in the cost of your party and we do not charge a “cake cutting fee”.
If you would like to bring your own room decorations, you’re welcome to do so but we do not allow for anything to be taped or tacked to the walls or ceiling and again, please only bring mylar balloons. If you have specific themed party plates, you’re welcome to bring them in with you as well.
If you are hosting an official VIPAirsoft party package with us- yes! You are more than welcome to bring in a birthday cake or ice cream with you. We will also allow bringing in cookies or cupcakes instead of a cake if that is your preferred birthday treat.
We have fridges and freezers in the back for your convenience.
Snack trays, food platters of any kind or other food products stacked up like a cake are not considered a birthday confectionary and therefore are not allowed into the facility.