If you cancelled at least 2 hours prior to your scheduled reservation via the cancellation link in your emails, you will receive a cancellation credit to your account. You will not receive a secondary email containing any codes. When booking, you will put in your email address into the bright blue box as instructed on [...]
Prepaid reservations processed online through our reservations calendar are the only way to guarantee entry into any session. We cannot guarantee walk-in spaces will be available for any given session nor can we guarantee a specific amount of walk-in spots. Walk-in spots that are available, will be on a first-come, first-serve basis and will be opened [...]
Players have until 2 hours prior to their session to reschedule or cancel. Any cancellations after that time would result in the forfeiture of their prepaid funds. All applicable cancellations receive their refunds onto an electronic credit code applied to the email address on file in the reservation. No-shows would also result in the forfeiture [...]
Please arrive at least 10-15 minutes prior to the start of your session for check-in procedures.
Players 6-8/9yrs are considered our "PeeWee players". We will allow players as young as 8 in general session but we recommend that players age 8-9 have either already played competitive airsoft (not just shooting at the wall in the backyard), are involved in team athletics or are "rough and tumble". We've found that players age [...]
It is recommended that players dress appropriately in pants and a jacket (like a hoodie or sweatshirt). Gloves are also recommended. We do not have clothing, gloves or shoes available for rent. We will not allow any player on the field unless they are wearing closed toe, closed heel shoes like gym shoes or boots. [...]
Every player requires a signed waiver by the player and their parent or legal guardian. They are electronic and completed online via our website under the "PLAYER WAIVER" tab. We have kiosks available in the lobby as well. These waivers do not print or download.
An advance reservation is REQUIRED for their use. We will not honor any certificates without an advance reservation. Certificates have a unique code on their reverse that you will enter into the blue code box within the reservations calendar. To utilize an old certificate, call our Event Coordinator or email at email@example.com 480-507-9420 x2 or 602-491-9149 [...]
The maximum FPS limit is 350 for Non-HPA guns and 300 for HPA guns with no exceptions. This is a safety assurance for our staff and players. It doesn't matter the type of airsoft gun it is or if its electric or gas. FPS must be met when used with our required 0.20g house bbs. [...]
General Field Rules ALWAYS wear eye protection. Even for observation. Point your gun UP with your mag OUT and finger OFF the trigger when not in gameplay. Aim for the center of mass. Avoid the head, face and groin. Don't climb on or hang off of walls, windows, scaffolding, pipes, barrels, cabinets or railings. Don't [...]
We do not provide lockers for personal belongings and we cannot store any personal items behind our front desk, ref desk or tech department. Anything you don’t feel comfortable leaving on the tables, please either leave it in your vehicle or at home. We are not liable for stolen items.
We do not allow for any non-playing observers or friends who "just wanna hang out" or "just wanna watch". We have limited table space available in the staging area where players sit in-between games and where they put their things so we need to ensure that we have adequate space for those players who are [...]
Rental packages include the gun (M4 Carbine AEG Rifle), one magazine, a full face mask, and basic chest protector. We do not rent additional magazines, gloves, jackets, pants, footwear, pistols or upgraded rifles. You can prepay for rental equipment via the GREEN link in your confirmation email after you've booked your prepaid session entry. Prepaying [...]
Platoon Members are given platoon cards with unique codes specific to that member. If you are a current member, you will input your card code into the calendar's blue code box. If you have an older membership that is still valid but started prior to the card release, reach out to Emilee at firstname.lastname@example.org to get [...]
If you are looking for coupons, download our app via our mobile website, Google Play Store or through the Apple Store! Coupons cannot be used with any party package deals or during special events like Lock-ins, camps or classes unless specified. Please double check for any restrictions on locations, purchase requirements and availability before arriving. [...]
Players must be at least 10 years old to participate in an overnight lockin.
We have built in a 30 minute time buffer between sessions to decrease the amount of people in the facility at once, allowing for the first group to exit the facility before the next group arrives. Our staff will also be using this time to sanitize the staging area and frequently touched surfaces.
We cannot and will not force any player, customer or staff member to wear PPE. Nor will we infringe upon any customer, player or staff's right to medical privacy and we appreciate in advance, your understanding of that right to privacy.
We have always sanitized all of our masks and chest protectors after every use with hospital grade sanitizer and will continue to do so. We have also always thoroughly cleaned our staging area, proshop, facility and gear and are continuing to clean regularly throughout the sessions. The only way to guarantee entry into any of [...]
What truly sets VIPAirsoft apart from our competitors? We focus only on airsoft for our general sessions which allows us to ensure quality and regularly maintained rental equipment. Our staff are also able to focus on the safety issues surrounding airsoft without needing to be concerned with the different safety needs, gear restrictions, gameplay styles or [...]