We cap the amount of observers (family, friends or other individuals who want to join your event but not participate in gameplay) due to space allowances and most importantly- safety.
This is also an important safety measure for our other players and staff. We want our staff to focus on watching for safety of our players while in the field and in the staging area as opposed to trying to keep track of observers who may be wandering around the facility, trying to enter the field space, touching players’ belongings or who may not be following the safety precautions like wearing eye protection within the staging area. The more observers that are within the facility, the less attention the staff can pay to the players – and the players and their safety are our first, second and third priorities.
There isn’t much for observers to do during their stay with us. We have some windows that offer viewing to the games but most of the game action occurs in the center or rear of the field, away from the view of the windows and it can be extremely difficult to keep track of which player(s) are yours once the game has begun.
If you know that you have a large group of parents who would prefer to be at the facility during your event, it would be best at that point to consider a private event where you can bring up to 10 observers. Private events are hosted off-hours when we closed to the public and require 2 weeks notice with a contract. Pricing does differ, so please inquire with one of our event coordinators if this is an option you’re considering.
Lastly, please keep in mind that any food included in your party package choice does not apply to the observers. You are welcome to purchase additional food for them at the a la carte rates the day of your event. Please be mindful that our policy on No Outside Food still applies to any observers.