We have always sanitized all of our masks and chest protectors after every use with hospital grade sanitizer and will continue to do so. We have also always thoroughly cleaned our staging area, proshop, facility and gear and are continuing to clean regularly throughout the sessions.
We are continuing to limit our session capacity and the only way to guarantee entry into any of the sessions is with a prepaid reservation. There is no guaranteed entry for walk-in players and will be based on session space availability. This policy will allow our staff and players to ensure that capacity limits are held and to decrease contact at check-in.
We are not allowing for any non-playing observers during general sessions to ensure we have enough capacity for our players as well as spacing at the tables. We are limiting our official party packages to 4 non-playing observers and we ask that those observers remain in the party room during the duration of their party visit with us. If you have a large group and need to accommodate a large amount of observers, please contact our Events Coordinator at extension 2 in the phone menu to discuss your options for hosting a private event instead. You can also submit an event request form online.
We have offset our session start times so that our staff have enough time to clean the staging area between the sessions and decrease cross traffic between the two session player groups.
Each piece of rental gear is thoroughly sanitized every night.
We do ask that if you and/or your player(s) is/are sick or has been around someone who is sick, that you please stay home. We’re not going anywhere, so you’ll have plenty of chances to come play at a later date.
We do not recommend our players wear PPE during gameplay. It is vital that our players are able to breathe unimpeded to avoid passing out from lack of adequate oxygen during rigorous activity. Our players however, are already required to wear face protection that covers their eyes, ears, nose and mouth for gameplay and most gameplay occurs while players are 10ft apart from each other.
We encourage customers who are able, to wear PPE while within the proshop. We do not have the right to ask any player or customer about their ability to wear a PPE mask and we will not infringe upon their right to medical privacy.